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Claims Management Intern

Iowa Department of Transportation
Email

Salary

 

$16.95 Hourly

Location

 

Ames - 50010 - Story County, IA

Job Type

 

Internship

Job Number

 

25-02216

Agency

 

645 Iowa Department of Transportation

Opening Date

 

02/07/2025

Closing Date

 

3/15/2025 11:59 PM Central

LinkedIn Tag

 

#LI-DNP

Point of Contact

 

Dan Ssozi, dan.ssozi@iowadot.us

Job Description

 

 

 

Are you looking for some experience in Claims Management? If so, we might have the perfect role for you! The Iowa Department of Transportation is seeking multiple Claims Management student interns to join our team. 

 

What you’ll do:

  • Data entry and navigation in Claims Management and other systems
  • Communicate with insurance companies seeking information and to obtain claim number
  • Review Investigating Officer’s Reports to determine at-fault parties for billing purposes
  • Match Memorandum Cost Reports to Accident Reports
  • Communicate with Law Enforcement agencies to obtain an officer’s report, photos, or other details
  • Review pending unbilled claims and write letters or e-mails to follow-up on repair costs to state property
  • Process receipts for payments made to DOT from billings
  • Investigate and gather information requested by County Attorneys and respond accordingly
  • Assist in processing delinquent notices on past-due bills
  • Entering Memorandum Cost Reports and Tort Claims into Claims Control System
  • General office tasks.

 

What you’ll need:

  • Ability to receive instruction, contribute ideas, and work effectively in a team environment
  • Telephone/Communication/interpersonal skills
  • Computer navigation skills (Microsoft Office and other applications), ability to analyze and assess data, data entry, spreadsheet skills
  • Office technology:  Fax, Scan, Printing, Copying
  • Basic math skills, ability to read and comprehend

 

Eligible majors: Paralegal/ Legal Secretary, Business Administration, Business, or Accounting.

 

Duration: Student will work full-time (up to 40 hours/week) during the summer semester. Part-time during fall and spring semesters (up to 20-hours per week) options are available. 

 

Minimum Qualification Requirements

 

 

Currently enrolled students in a degree program at an accredited educational institution.