Field Clinical Specialist - Med Device - Nationwide Openings
As one of the worlds leading manufacturers of cardio and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.
BIOTRONIK is looking to add to our Field Clinical Specialist team throughout the US. The Field Clinical Specialist (FCS) will provide technical and clinical support within an assigned territory. In this position, you will be traveling to different hospital and medical facilities to work with physicians and patients. The FCS professionally represents Biotronik and provides education, follow-up services, implant services, in service training, and other related services as necessary to sales force, physicians and other cardiac pacing-related professionals. The FCS will be responsible for covering all bradycardia and tachycardia product segments. The FCS will take general instruction from the local sales representatives for day to day activities.
Your Responsibilities
- Provide pacemaker & ICD implant support and follow-up checks to Biotronik patients and physician customers within the assigned geography.
- Provide in service training to physician, nursing and technical hospital staff.
- Train peers in cardiac pacing and Biotronik products.
- Provide technical and administrative support when required for clinical studies and scientific studies. This may include collection of patient data, support clinical sites and/or patient support.
- Poses strong administrative skills to insure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical/scientific studies is correct.
- Maintain a competent and current level of knowledge in cardiac pacing, defibrillators and electrophysiology in general.
- Maintain a comprehensive product and technical knowledge of all BIOTRONIK bradycardia and tachycardia products.
- Competency in all aspects of ICD implant and follow-up.
- Maintain a comprehensive product and technical knowledge of competitive products including features, functions and benefits.
- Assist the Sales Representative when working within a specific sales territory.
- Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on territory schedule. The FCS must be responsive and available at all times when on call.
- Provide implant and follow-up coverage to Sales Representatives when unavailable or in training.
- FCS may be required to travel and provide implant support anywhere within the manager defined sales territory. Cross-over coverage during emergencies may be necessary.
- Out of town travel is expected to be no more than 30%.
- All other duties as assigned.
Your Profile
- Bachelor's degree (or equivalent) in Bio-Engineering, Nursing, Physiology, Kinesiology, Exercise Science or Biology.
- Professional appearance and demeanor.
- Excellent communication skills and the ability to work with all levels of the Company.
- Availability to hire is immediate or we can work with candidates as they are graduating and available.
- Must successfully complete job required training and full certification to demonstrate technical proficiency within six months of hire date.
Travel/Availability Requirements
- Provide 24-hour, 7 day a week on-call territory coverage (including holidays, weekends, evenings)
- Available/willing to work/travel weekends and evenings
- Ability to travel outside of assigned territory with ease, as needed
- Continuous verbal and written communication
- Must be able to drive approximately 80% of the time within assigned territory
- Must have a valid driver's license and active vehicle insurance policy
Physical Job Requirements
- The physical demands described within this section are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
- Sitting, standing and/or walking for up to eight plus hours per day.
- Environmental exposures include eye protection, infectious disease and radiation.
- Frequently required to use hands to finger, handle or feel objects, tools or controls.
- Ability to effectively use a mobile phone, PC, keyboard and mouse.
- Frequent bending/stooping, squatting and balance.