Regional Operations Manager

2020 Companies is now interviewing for a remote Regional Operations Manager representing our client, Samsung Electronics America.

The Regional Operations Manager is responsible for managing and ensuring the brand’s technical standards are being met at assigned authorized service locations.

Critically, the role will help to define, create and implement short, mid, and long-term support plans to ensure both the end user customers' needs and Samsung needs are fulfilled.

The ROM role is pivotal in ensuring execution aligns Samsung’s brand vision is brought to life at assigned locations and you will be tasked with making decisions on behalf of the brand to ensure market success.

The ROM is cross-functional, engaging multiple client, retailer, and support groups. ROMs will consolidate, analyze, and interpret data from call/request drivers and KPI results, and ultimately present findings to the Client Operations team.

What's in it for you?

Receive competitive salary, paid weekly

Eligible for quarterly bonus incentive

Work remote

Health/Dental/Vision benefits

401K Program with matching

Paid Time Off

Paid Holidays

$30 Mobile Reimbursement

Scholarship opportunities for employees and direct family members

Employee Assistance Program

Leadership Development Program

Employees special pricing for multiple clients