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Operations Manager

          JOB DESCRIPTION

 

 

TITLE:                          Operations Manager

 

OBJECTIVE:                  To serve Heart & Hand Ministries by implementing and managing all 
                                          operational duties related to the organization, its programs, property 
                                           and events. 

 

SCOPE:                        This position is located within the Administrative department of the 
                                        organization. 

CLASSIFICATION:         This position is classified as exempt 
 

DUTIES AND RESPONSIBILITIES:

  • Operate in leadership capacity as the point person for logistical needs for all programs, current and in-development. 
  • Work closely with Executive Director to respond to operational logistics for programs and the organization as they arise as well as support the growth of emerging programs
  • Oversee property management duties for all H&H facilities including vendor relations for systems repairs (HVAC, electrical, plumbing, etc.) and capacity to make minor repairs (batteries, light fixtures, large trash removal etc.) 
  • Work with ED and staff to streamline volunteer development role 
  • Handle all contracts and relationship with vendors to maintain facilities 
  • Manage all IT needs for HNH as primary contact for IT vendor, conduct light troubleshooting for computers, printers, etc. 
  • Work with vendor to update website as well as keep letterhead & logos up to date 
  • Handle systems for keys, cameras, inventory
  • Work with ED to make sure Job Descriptions stay current and up to date. 
  • Be point person for property management vendors  
  • Oversee vehicles and maintain in good working order and current on paperwork
  • Provide support and leadership for “all hands on deck” events 
  • Develop and update HNH tech property inventory in spreadsheet 
  • Oversee group service projects 
  • Perform other reasonably related duties as necessary to support operational needs for the organization. 
     

QUALIFICATIONS:

  • Bachelor’s degree or Trade School graduate
  • 2-3 years’ experience in non-profit operations management preferred 
  • High capacity and ability to balance immediate and short-term assignments well
  • Strong Organizational and Computer software skills Required 
  • Strong verbal and written communication skills
  • High level of motivation, desire for excellence and personal integrity
  • Commitment to the mission and values of HNH
  • Solid understanding of Google Workspace, Microsoft Suite, and other applications

SCHEDULE:
      Basic 9am-5pm schedule 
      Must be available for occasional weeknight and weekend events
   

HOURS/COMPENSATION:

  • Full time, exempt position
  • $40,000–$50,000 beginning salary based on experience

     

RELATIONSHIPS:

  • Reports to:      Executive Director, Samuel Newby 
  • Works with:    Administrative staff, All Programs