Student Clerk - UI Heart and Vascular Center
The UI Heart and Vascular Center (HVC) is seeking an Student Clerk to contribute to the department's success by providing administrative services through coordination and support of operations. Answers phone calls, schedules meetings, and assists visitors. Performs administrative duties such as filing, typing, copying, binding, scanning, etc. Serves as the primary contact for department members, faculty, staff, students, donors, and the public.
Position Responsibilities:
- Perform related clerical tasks including answering phones, triage calls and provide information to other departments.
- Manage internal and external medical records to ensure that accurate data is available for patient appointments.
- Process and manage incoming referrals, medical records, related documentation, and external imaging.
- Manage recurring lab list (reminding patients of upcoming labs & obtaining results from external labs).
- Enter external lab results and notify nursing staff of critical values.
- Partner with nursing staff to ensure timely follow-up including calls to patients (post-procedure, normal test results, fasting, appointment reminders, etc.) communicated via OneNote.
- Anticipate medical record needs by proactively working up future clinic appointments to ensure all necessary records have been received.
- Preparation of patient education materials and packets.
- Perform other duties as assigned.
Work Schedule:
20 hours per week within the hours of 8:00am - 5:00pm, Monday through Friday
Weekend hours will not be available