Seasonal Visitor Services Technician - Golden Gate Canyon State Park
A customer service based position that involves working in a visitor center or gate entrance, greeting visitors, or may be assigned to work in the field in specialized duties as some parks. Daily interaction with park visitors requires effective communication and public relations skills. Duties include but are not limited to:
- Staff the park entrance station and/or the visitor center.
- Provide information and assistance to visitors (distributes maps/brochures, orients visitors to park facilities and amenities, promotes education programs, educates on State Park regulations, etc.)
- Sell parks passes, permits, books, maps, clothing, firewood and other novelties.
- May sell gift certificates, search and rescue cards, boat registrations, OHV registrations and snowmobile registrations, fishing and hunting licenses.
- Operate a cash register.
- Answering of telephones and transferring/taking messages.
- Photo-copying and filing.
- Collects revenue, completes shift report and balances shift box at end of each shift.
- May prepare campground reservations forms and documents.
- May document and report visitor complaints.
- Cleaning and light maintenance duties of interior/exterior visitor center and/or offices, including litter pick up.
- May assist with special events or programs within the park.
- Other duties as assigned