Operations Support Internship

The Operations Support Internship is an exciting opportunity to work within the Pennsylvania Independent Enrollment Broker team at Maximus.   If you love to learn and want to make a positive impact while growing your career, apply now! This position offers rare real-world government service program experience working within a publicly traded, global consulting project corporation.  This opportunity is remote within the United States and open for candidates residing in the Eastern time zone only.

Additionally, the selected intern will gain knowledge of general business principles, corporate organizational structure and government process improvement.  Throughout the summer, you will have the opportunity to meet, interact, and collaborate among various project teams, consultants, senior management, executives and peers. Guidance and training on operations standards and protocols will be provided by the Manager. 

BENEFITS / COMPENSATION:

Hourly pay range is competitive and commensurate with education and experience.  Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate.  Students may also complete the internship for academic credit, subject to the qualifications of their academic program.   

PROGRAM DETAILS:

This position requires a commitment of 40 full-time hours per week, with availability during usual business hours (8AM–6PM ET), for the duration of a 10-week summer program: starting Tuesday, May 27th and ending Friday, August 8th, 2025.  

Essential Duties & Responsibilities:
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicates routine information in a clear and accurate way with internal & external contacts
- Ability to bring integrity and trust to all interactions and promote a culture that meets its commitments with high quality.

The intern will work with senior management to conduct DE&I studies, review market trends and analysis, and work to prepare leadership reporting and presentations. The hired candidate will take a lead role in conducting a thorough study and analysis of applicant data to work to understand potential barriers for diverse populations to enrollment into life sustaining and critical waiver services.

Minimum Requirements

- Actively enrolled in an accredited college program and pursuing a degree in a related field
- May have additional training or education in area of specialization.
- Ability to successfully collaborate with key business and technology stakeholders for assigned products.
- Strong communication skills and presentation skills.
- Experience working and collaborating remotely, preferred- Knowledge of product management and collaboration tools would be a plus.

The ideal intern will have strong Excel, PowerPoint, statistical analysis and research skills plus a background or interest in learning about government services for the most vulnerable populations.  Undergraduate level students are encouraged to apply.  This is a VERY fun project for diversity, equity and inclusion minded individuals.