Emerging Solutions Intern (Summer 2025)
Join the 2025 Trackonomy Internship Program!
At Trackonomy, our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join our summer internship program to jumpstart your professional career in a company that reshapes both industries and individuals!
The Emerging Solutions Intern will will provide end-to-end support for IoT devices, including hardware diagnostics, firmware updates, and cloud connectivity troubleshooting. This role will support our Field Application Engineers in resolving complex issues related to hardware, mobile applications, and cloud platforms, ensuring minimal downtime.
The ideal intern will be a role model on their respected campus and embody our Vision, Mission, and Values. You thrive in a fast-paced environment and adapt quickly to change. You exemplify the ability to run fast (productivity), run in the right direction (priorities) and are happy while running (attitude).
RESPONSIBILITIES:
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Technical Support & Troubleshooting:
- Provide end-to-end support for IoT devices, including hardware diagnostics, firmware updates, and cloud connectivity troubleshooting.
- Help resolve complex issues related to hardware, mobile applications, and cloud platforms, ensuring minimal downtime.
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System Monitoring & Maintenance:
- Monitor system performance using analytics dashboards to identify and address potential problems proactively.
- Manage firmware and software updates, ensuring compatibility.
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Cross-Functional Collaboration:
- Work closely with engineering teams to escalate and resolve complex issues and gather feedback for continuous product improvement.
- Partner with sales, product management, engineering to provide insights on customer experiences and suggest enhancements to hardware and software features.
QUALIFICATIONS:
- Currently pursuing a bachelor’s degree in Computer Engineering, EE, or Mechatronics/Robotics
- Previous internship experience in a service engineering, field engineering, or technical support role within the IoT industry is a huge plus!
- Familiarity with scripting or programming languages like Python, JavaScript, or C++.
- Prior use of Atlassian products, such as JIRA and Confluence, with understanding on how to create and organize JIRA projects and tickets.
The base pay range for this internship is USD $35-45 per hour. This is a set pay range applicable to the specific San Jose, CA work location, within the San Francisco Bay Area.
Trackonomy Systems is proud to ensure equal employment opportunities to all individuals regardless of their race, color, religious creed, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by state, federal, or local law.
We strive to provide a stellar experience throughout the application process and ensure all applicants will be given proper consideration based solely on merit and Trackonomy’s business needs.
Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation due to a disability while interviewing, please contact hr@trackonomysystems.com.
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