Public Information Specialist

POSITION DUTIES AND QUALIFICATIONS 

SUMMARY OF DUTIES:

Provides information to the public through a variety of means including answering constituent phone calls and e-mails, maintaining contact with the news media and social media content, on-line communication, writing and distributing news releases, delivering presentations, planning and organizing special events and developing collateral materials. Conceptualizes and produces marketing packages and communications materials. Develops partnerships with public and private entities.

DUTIES AND RESPONSIBILITIES: *

Position Specific Summary

The Public Information Specialist position at the City of Tucson’s Department of Transportation and Mobility is responsible for supporting the City’s initiatives fostering effective communication and engagement with Ward offices, constituents, businesses, and other local communities. This position manages project outreach, coordinates events, media inquiries, and maintains clear and timely communication with all stakeholders. 

Work is performed under the supervision of the Management Coordinator. This position does not supervise.

Duties and Responsibilities

Produces and distributes information about transportation initiatives, projects and services. Gathers information from design and construction meetings. Provides support during evenings and at weekend events to assist with sign-in, photographs activities of events and provides communication support. Attends Special Events Review Committee (SERC) meetings to discuss upcoming events and traffic impacts. Reviews and comments on event traffic control plan to ensure constituents maintain necessary access during events. Designs project fact sheets, surveys and other materials for events.

Coordinates giveaways and manages outreach materials such as postcards, yard signs and newsletters to keep the public informed about project developments. Coordinates with consultants, department staff and food vendors to finalize event schedules and logistics. Prepares informational materials related to Title VI Civil Rights Act of 1964, for public events to ensure accessibility and public awareness. Collects, scans and uploads completed surveys following events.   

Coordinates, drafts, designs, revises and proofreads outreach materials for events, including bilingual postcards, yard signs, news releases, notification letters, social media posts and project websites. Translates materials as needed, including surveys, news releases, fact sheets and outreach content to support effective communication with diverse audiences.

Creates and cultivates relationships with Ward offices, community members and groups impacted by transportation projects. Collaborates and communicates with Ward offices and the community regarding outreach and shares information about upcoming transportation events.

Coordinates and designs graphic content for general social media. Schedules social media posts across all official City of Tucson and Department of Transportation and Mobility platforms. Films and edits educational videos to promote the department’s efforts and initiatives.

Performs other duties and tasks as assigned.

Working Conditions

Mostly office environment

* All duties, responsibilities listed are subject to change.

MINIMUM REQUIRED QUALIFICATIONS:

Education:

Bachelor's degree

Work Experience:

Three (3) years of directly related experience

License:

Any combination of relevant education and experience may be substituted on a year-for-year basis.

ADDITIONAL MINIMUM REQUIRED QUALIFICATIONS:

Education:

Bachelor's degree

Work Experience:

-

License/Certifications:

Languages:

PREFERRED QUALIFICATIONS:

Bachelor's degree in Public Relations, Journalism, Communications or related field.

Fluency in both written and spoken English and Spanish

ADDITIONAL POSITION INFORMATION:

Position Title:

Public Information Specialist

To view the full job profile including classification specifications and physical demands click here.

Department Name: 

Department of Transportation and Mobility

Department Link: 

https://www.tucsonaz.gov/Departments/Transportation-Mobility

Recruiter Name:

Zeleste Arce (201705)

Recruiter Email:

tdot_hr@tucsonaz.gov

FTE%:

100

FLSA:

Exempt

Position Type:

Regular

 COMPENSATION & BENEFITS 

Full Hourly Range: $26.57 - 45.84 USD

The Full Hourly Range reflects the City of Tucson's pay range at the time of posting. The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.

With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

POSTING INFORMATION 

Posting Close Date: 

Applicants must submit their completed application by 02-08-2025 at 11:59 p.m. MST

APPLICATION INSTRUCTIONS

Please see the special application instructions below and follow the directions for applying to this position.

Special Instructions:

Submit an updated resume that clearly details your experience directly related to the Public Information Specialist position. 

In person interviews and assessment are scheduled for February 24, 2025. 

For questions regarding this recruitment please contact Zeleste Arce at Zeleste.arce-gallegos@tucsonaz.gov

Physical and lifting abilities/requirements are determined by position and are included in the position description.

Background Check:  This position has been designated to require a criminal background check. 

CITY OF TUCSON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.  If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).  Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD 

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.   

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer. 

Questions? If you need assistance applying for any position, please contact recruitment@tucsonaz.gov or 520-791-4241​ or tdot_hr@tucsonaz.gov