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Telemedicine Support Specialist

  • As a Telemedicine Support Specialist, you will play a key role in supporting our patients' use of telemedicine devices.
  • Assisting patients who receive telemedicine devices, ensuring they feel confident and comfortable with the technology.
  • Providing clear explanations on device usage, troubleshooting issues, and guiding patients through technical steps.
  • Managing inquiries related to device functionality, usage, and maintenance.
  • Sending timely reminders to patients regarding necessary actions or usage guidelines to ensure optimal health outcomes.
  • Communicating with empathy, patience, and professionalism to build strong relationships with patients.
  • Part-time role with flexible hours, hourly pay, and enhanced rates for additional or 24/7 availability.
  • Compensation - competitive hourly rate based on experience.
  • Potential for career growth and promotion.