You are viewing a preview of this job. Log in or register to view more details about this job.

Property Management Intern

LeFrak/Realty Operations Group
Email

General Summary

We are currently seeking Property Management Interns for our residential locations in Jersey City, NJ

Essential Job Functions/Responsibilities:

  • Resident Onboarding:
    • Assist in streamlining the onboarding process for new residents by overseeing Moved.com tasks.
    • Provide excellent customer service support: including interaction with residents, resolving discrepancies, ensure keys and activated key fob readiness for each move-in.
    • Collaborate with the team to improve communication and ensure residents are informed of community policies, amenities, and services.
  • Unit Preparation:
    • Support the property management team in conducting detailed inspections to ensure units meet cleanliness and quality standards before move-ins. HappyCo
    • Create daily tickler to track upcoming tasks and deadlines
    • Coordinate with maintenance teams to address any issues or finalize preparations for move-in readiness.
  • Move-In Experience Enhancement:
    • HappyCo Dashboard Review -Gather, review, and analyze resident feedback and leasing feedback to identify areas for improvement.
  • Financial Review and Software Introduction:
    • Participate in weekly reviews of budgets and spending to understand financial planning and management.
    • Gain exposure to financial software, including Canopy to track and analyze financial data effectively.
  • Administrative Support:
    • Maintain accurate records of onboarding and unit preparation activities,
    • Partner with the team to efficiently schedule vendor and contractor appointments ensuring alignment with project timelines.
    • Facilitate scheduling of Pre-Move Out inspections between Resident Manager and Residents ensuring timely completion.
  • Special Projects:
    • Assist in creating and implementing innovative solutions, such as interactive guides or video tutorials, to enhance the overall move-in experience.
    • Present findings and recommendations to the team at the conclusion of the internship

Qualifications:   

  • Currently enrolled and pursuing a Bachelor’s degree; preferably majoring in Real Estate or other related fields
  • Must be a sophomore or upperclassman
  • Excellent communication, written and interpersonal skills.
  • Strong organization skills with attention to detail and prioritization.
  • Experience with Microsoft Office.