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Office Associate

Location:  Murphysboro, IL, US, 62966

Job Requisition ID:  44142

​Agency: Department of Human Services
Class Title: OFFICE ASSOCIATE - 30015 
Skill Option: Keyboarding 
Closing Date/Time: 01/31/2025
Salary: $3,852-$5,046/month ($46,224-$60,552/year)
Job Type: Salaried
Category: Full Time 
County: Jackson
Number of Vacancies: 1
Plan/BU: RC014

 

Posting Identification Number 44142

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

 

Position Overview

Under direction, serves as a receptionist in a local office in the Division of Family & Community Services, Department of Human Services (DHS). Performs a variety of difficult and responsible clerical functions and assistance including filing, keyboarding, record processing, secretarial and general office support.

Essential Functions

  • Keyboards and prepares a wide variety of complex memos, reports, and correspondence involving medical, technical, and legal terminology and routine forms, travel vouchers, customer forms, form letters, cards, and records. 
  • Prepares and maintains complex, highly specialized files or forms, reports, supplies, brochures, and records.
  • Serves as backup receptionist, answers telephone and transfers call, retrieves messages from local office general voice mail box and distributes to staff.
  • Opens, sorts, and distributes incoming mail.
  • Serves as timekeeper for assigned staff, prepares, and maintains time and attendance records and reports.
  • Assists in issuing new or replacement LINK cards to customers, maintains records of card numbers issued or voided, completes computerized transactions to communicate activation of card to Electronic Benefits Transfer (EBT) contractor.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires two (2) years of office experience.
  • Requires ability to keyboard at 45 wpm.

Work Hours: Monday-Friday, 8:30am-5pm; 1-hour unpaid lunch

Work Location: 342 North St, Murphysboro, Illinois, 62966

Division of Family & Community Services

Region 5

Clerical

Jackson Office, Jackson County

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Office & Administrative Support; Social Services

 

About the Agency:  IDHS serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

Must apply through external site: OFFICE ASSOCIATE Job Details | State of Illinois