DR Field Technician
Abbreviated Job Description – DR Field Technician – Franklin Energy
This position is responsible for performing the installation, removal, modification, inspection, and/or service of a specific type or set of types of Direct Load Control*** devices while exhibiting safe, courtesy, and helpful behavior and maintaining compliance with company standards. Services are targeted to the residential markets. This role is about making residences more energy efficient by installing a DLC*** on the HVAC unit.
Responsibilities
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Perform all required duties as directed to install, inspect, modify, remove and/or service DLC (demand response load control) devices – see below for definition
- Exhibit basic HVAC technical aptitude and understanding
- Perform work requiring electrical/electronic usage and mechanical theories and principles
- Navigate and understand basic operating components of air conditioning systems
- Complete special projects as assigned
- Occasional weekend travel to a job site to accommodate a customer’s need may be required
- Participate in the On-Call Rotation system for after-hours service calls; possible weekends
- Conduct inventory counts and submit inventory reports as requested by management.
- Document all aspects of in-home customer visit with use of electronic tablet
- Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
Requirements
Education and Experience
- High School diploma or equivalent required.
- 1 – 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
- Mechanical and technical aptitude required.
- Basic construction knowledge
- Comfortable with use of electronical/digital equipment such as smart phones, laptops, tablets, PCs such as the copy/paste function, accessing and navigating websites, uploads/downloads of information, etc.
Preferred
- Experience in installing technologies, manual labor and using tools.
- Background in one or more of the following:
- Building maintenance
- Home inspection
- HVAC, lighting, controls or renewable energy
Licenses & Certifications
- Valid driver’s license
Travel and Physical Requirements
- Willingness for local travel up to 95%; company truck and gas card are provided
- Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
- Ability to lift up to 40 pounds
- Noise Level is typically moderate
- Employee could be exposed to fumes and/or airborne particles and risk of potential shock
- ***A DLC (Demand-Response Load Control) device is a type of equipment used in energy management systems, particularly in the context of demand response programs for commercial, industrial, and residential buildings. These devices help control and manage the energy consumption of a building or facility by responding to signals from the utility provider or an energy management system. The goal is to reduce the building's power demand during peak usage times, which helps stabilize the grid and avoid the need for additional power generation.