Technical Sales Support Specialist

Technical Sales Support Specialist—Kegerreis Digital Marketing

Kegerreis Digital Marketing is the sister company to the 11th largest billboard company in the US   (www.kegerreis.com), with coverage in 7 states and 67 counties, including Danville, VA, site of its corporate headquarters.  We are a privately owned multi-media company. KDM values people who are curious, creative, open to feedback, collaborative, responsive, empathetic, and down to earth. Our values inform our work environment and create a fun and accepting atmosphere, ideal for personal growth. 

In this role, you will will work as an assistant to the Senior Executive Team in a sales support role, developing complex proposals and managing customer relationships in creative marketing, media buying and systems integration.  The technical sales support specialist role is an executive apprenticeship preparing a selected individual for a high-profile advanced sales position.

Key Functions:

Contact Current or Potential Customers to Promote Products or Services

• Contact new or existing customers to discuss how specific products or services can meet their needs.
• Visit establishments to evaluate needs or to promote product or service sales.

Explain Service Information to Customers

• Emphasize product features, based on analyses of customers’ needs and knowledge of capabilities and limitations.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to services.

Develop Content for Sales Presentations or Other Materials

• Prepare sales presentations or proposals to explain product specifications or applications.
• Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.

Prepare Contracts

• Draft contracts for digital marketing, website development, systems integration, out of home, content marketing, or social media marketing.
• Review contracts with the service delivery team to ensure outlined work is feasible and meets organization standards.
• Work with current or potential clients to finalize contracts.
• Submit sales contracts and track execution.
• Conduct follow-up, as required.

Maintain Records of Customer Accounts

• Maintain customer records, using automated systems.
• Complete expense reports, sales reports, or other paperwork.

Sales Pipeline

• Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
• Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
• Initiate sales campaigns to meet sales and production expectations.
• Track sales opportunities using automated tracking systems.

Develop Professional and Market Knowledge

• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, or industry developments.