Systems Administrator

POSITION DUTIES AND QUALIFICATIONS 

SUMMARY OF DUTIES:

The System Administrator administers, installs, troubleshoots, and maintains servers, storage, server operating systems, and the City's enterprise e-mail application and hardware. Provides assistance in resolving problems, setting policies, administrative procedures, systems monitoring, and systems documentation.  

This position requires advanced systems support, analytical, and documentation skills to support the business needs of the organization. Systems Administrators frequently interact with stakeholders at all levels of the organization. The Information Technology Department is a 24/7 operation. Incumbents will be required to serve in an on-call status to respond to requests and emergencies occurring after normal business hours.

DUTIES AND RESPONSIBILITIES:*

Position Specific Summary:

The Systems Administrator position at the City of Tucson’s Information Technology Department is responsible for administering, troubleshooting, installing, and maintaining the City's infrastructure environment, including servers, storage, server operating systems, Office 365, systems monitoring, and its documentation.

Worked is performed under the supervision of the Information Technology Manager. This position does not supervise.  

Duties and Responsibilities:

• Utilizes monitoring tools to proactively identify and resolve issues in server performance. Conducts regular health checks, audits systems and performance analyses. Collaborates with cross-functional teams to address potential infrastructure improvements. Performs routine maintenance tasks, including patching and updates, to ensure optimal server performance. Configures and optimizes server hardware and operating systems for maximum efficiency. Maintains virtualization environments, ensuring scalability and resource optimization. 

• Maintains the configuration and optimization of the City's Office 365 environment. Maintains and updates associated with hardware, gateways, and software to ensure secure and reliable services. Conducts thorough evaluations of hardware and software solutions, considering performance, scalability, and security.  

• Collaborates with IT leadership to align technology purchases with the organization's strategic goals. Implements and tests backup solutions to ensure data integrity and availability. Develops and updates disaster recovery plans to minimize downtime in case of system failures. Coordinates and participates in regular drills to validate disaster recovery processes.

• Offers expertise and assistance in troubleshooting technical issues. Collaborates with colleagues to resolve complex problems and enhance overall team efficiency. Shares knowledge through training sessions and documentation. Completes service requests and tasks in a timely manner.

• Manages and maintains the organization's Microsoft 365 environment, ensuring security, scalability, and reliable operations. Administers cloud platforms, ensuring security, scalability, and reliable operation.

• Performs all other duties and tasks as assigned.

* All duties, responsibilities listed are subject to change.

QUALIFICATIONS:

MINIMUM REQUIRED QUALIFICATIONS:
Education: Bachelor's degree
Work Experience: Three (3) years of directly related experience

Any combination of relevant education and experience may be substituted on a year-for-year basis.

PREFERRED QUALIFICATIONS:
Experience working with PowerShell.  
Experience working with Red Hat Linux .


Required:
No

Any combination of relevant education and experience may be substituted on a year-for-year basis.

ADDITIONAL POSITION INFORMATION:

Position Title:

Systems Administrator

Department Name: 

Department Link: 

NA

Recruiter Name:

Liliana Almeraz (99363)

Recruiter Email:

NA

FTE%:

FLSA:

Exempt

Position Type:

Regular

 COMPENSATION & BENEFITS 

Full Hourly Range: $32.15 - 55.46 USD

The Full Hourly Range reflects the City of Tucson's pay range at the time of posting. The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.

With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

POSTING INFORMATION 

Posting Close Date: 

APPLICATION INSTRUCTIONS

Please see the special application instructions below and follow the directions for applying to this position.

Special Instructions:

Background Check:  This position has been designated to require a criminal background check. 

CITY OF TUCSON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.  If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).  Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD 

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.   

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer. 

Questions? If you need assistance applying for any position, please contact CCS_HR@tucsonaz.gov