You are viewing a preview of this job. Log in or register to view more details about this job.

Business Analyst II

Fairfax County Government
Email

Job Announcement

Under general direction, this position serves as the Assistant Project Manager for the seven-module Court Case Management System, with a focus on the Judicial-Operations-specific modules (such as “Digital Trial Practice System,” “E-filing” and the “Judicial Dashboard”). Position is designated to liaise with the vendor, manage project meetings, demonstrations and craft modifications to COTS offerings, as well as solicit feedback from internal stakeholders (the Bench and appellate courts) and external stakeholder (the Bar’s and pro bono legal services units) to conform customer expectations into the large CMS. 

Launches pilot-initiatives out to external customers and serves as the primary court operations leader on inter-agency interfaces with State Police, the Sentencing Commission, the Sheriff’s Department, Department of Corrections, Department of Motor Vehicles, the Virginia Court of Appeals, and the Virginia Supreme Court. Serves as the Clerk’s designated Custodian of Digital Records, for the purposes of FOIA and subpoenas of the Custodian of the Public Record, for Fairfax. Performs other duties as assigned.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

Analyzes business operations;
Studies, researches, and conducts cost/benefit studies evaluating existing or proposed systems;
Assists in the preparation of short- and long-range information technology plans;
Prepares performance measure reports;
Conducts discussions with agency representatives to review, evaluate, and analyze existing systems;
Defines problems and information processing requirements;
Recommends procedural and operating improvements;
Identify needed automation support;
Administers specialized departmental systems; performs day-to-day maintenance of systems;
Identifies and tests system enhancements;
Evaluates system performance and makes recommendations for increased efficiency;
Identifies business needs and business process improvements;
Represents the agency in new system implementation;
Participates in the evaluation of design elements;
Assists technical staff in developing and preparing system design documents;
Develops, conducts, and coordinates acceptance testing;
Advises technical staff in designing systems outputs and formats;
Assists in determining causes of system problems and works with technical staff to determine appropriate corrective actions;
Acts as intermediary between users and technical staff to resolve problems;
Participates in developing user training manual;
Provides training to users;
Coordinates and oversees maintenance and inventory of agency hardware and software;
Works closely with agency IT technical staff;
Develops and provides technical briefings for staff on new services and system components;
provides technical support and training to users of installed software;
Attends training workshops, product demonstrations, conferences, and technical briefings;
Stays abreast of technology changes;
Provides assistance to other staff as needed;
Serves on committees and task forces and undertakes special projects as assigned.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge of departmental operations, processes, and procedures;
Knowledge of capabilities of information technology software, hardware, and network communication technology;
Knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand alone environments;
Knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
Ability to analyze and evaluate administrative processes and procedures for automation purposes;
Ability to conduct research into new information technology;
Ability to train employees in the use of hardware and software;
Ability to prepare user manuals;
Ability to translate technical terminology into terms understandable to management and employees;
Ability to establish and maintain effective business relationships.

Employment Standards

 

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

  • Considerable knowledge of the capabilities of information technology software, hardware, and network communication technology.
  • Considerable knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments.
  • Considerable knowledge of effective processes, methods, techniques to analyze and evaluate business operations.
  • Knowledge of effective project management methods, practices and techniques.
  • Knowledge of effective supervisory methods, practices, and techniques.
  • Ability to analyze and evaluate administrative processes and procedures for automation purposes.
  • Ability to conduct research into new information technology.
  • Ability to train employees in the use of hardware and software.
  • Ability to prepare user manuals.
  • Ability to translate technical terminology into terms understandable to management and employees.
  • Ability to establish and maintain effective business relationships.


PHYSICAL REQUIREMENTS:

  • Ability to input, access, and retrieve information from a computer.
  • Ability to lift and carry items weighing up to 75 pounds.
  • All duties performed with or without reasonable accommodations.


SELECTION PROCEDURE:
Panel interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. 

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.