Dental Clinic Cashier- Work Study

Position Title:  Dental Clinic Cashier

Organization:  IU Indianapolis

Department/ Office:  IU School of Dentistry

Hourly Wage:  $15

Number of Openings:  2

Working Hours: We are looking for someone who can cover the evening clinics on Tuesdays and Thursdays until 7 pm.   

This position is for a Work Study eligible student. (please ensure you have a Federal Work Study award showing in your financial view on your student account before applying)

Essential Duties and Responsibilities:  

The Dental Clinic Cashier will provide customer service to Dental Patients to include the following:

• Answering patient questions
• Taking payments
• Effectively note accounts with patient's payment arrangements when applicable
• Parking Validation
• Balancing cash drawer
• Process/post insurance payments
• Contact patients to update addresses due to returned mail
• Return voicemails for payments

Desired Qualifications:  

• Availability:  
  • Must be available to work Tuesday and Thursday evenings during the Spring 2025 semester 
• Education/Experience: 
  • Experience working in a clinic setting is preferred
  • IU School of Dentistry student preferred

Knowledge, Skills, Attributes:  

A successful candidate: 

• Must be able to spend the majority of shift spent in a stationary position in the front desk area
• Must be able to operate a computer and telephone
• Must be able to communicate with patients in a positive manner.
• Must be able to process cash transactions, and balance drawer at end of shift

Work Environment:

This position is in a busy clinical front desk setting. Patients arrive during all business hours with questions and appointments.

Learning Outcomes:  

In accordance with the IUI Profiles of Learning for Undergraduate Success, experience in this position will help students become acquainted with the following profiles: 

• Communicator:  Recognizing individual development evidenced by a commitment to ethics, integrity, and realistic self-appraisal. 
• Innovator: Demonstrating competency in customer service, project management, technical skills, effective communication, time management and goal setting and attainment.
• Community Contributor: Sustaining collaborative teamwork opportunities, an appreciation and awareness of diverse communities and practices, and implementation of conflict resolution and mediation.