Manager in Training
The ideal candidate for this position
Recent graduate or current student in Hospitality or Business Management with a desire to excel in a leadership role for a fast-growing company based out of Franklin, TN just south of Nashville, TN.
Immediate Supervisor - General Manager
Job Summary
The Manager in Training will complete a rotation of operational departments in the hotel to gain knowledge on day to day functions. This position is intended to develop, mentor and coach the candidate into a successful role as a manager within the company.
What you will be doing
Essential Job Functions
- Performs the functions of the assigned department, including Front Office, Housekeeping, Engineering, Food and Beverage, and Sales.
- Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
- Engage in activities that will foster growth and learning.
- Function as shift lead/supervisor and participate in Manager on Duty program.
- Perform tasks assigned by the General Manager or Department Manager.
- Increase customer satisfaction scores through training and follow up.
- Increase employee morale.
Other duties
Necessary Skills and Attributes
- Excellent verbal, comprehension, listening and problem solving skills.
- Willingness to have an open mind regarding tasks assigned; each day will provide an opportunity to learn new skills and enhance on the job training.
- Guest relation skills.
- A flexible schedule to be able to work mornings, evenings, weekends, and graveyard on call. (Candidate must not want specific days off.)
- Ability to lead and direct staff.
- Assist in the management of training, payroll budget and scheduling, policies and procedures, and achieving service-based revenue goals.
- Passion to provide exemplary guest service
- Valid driver's license
- Ability to read, write, and speak English
- Proficiency with basic computer (PC) and office technology
- Strong oral and written communication skills, inclusive of the ability to listen effectively and to speak clearly
- Attention to detail
- Planning and organizational ability
Formal Education and Experience
High School Diploma or equivalent. Preferably a college degree in Hotel Management and/or minimum of one year hotel related work experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Benefits:
- Travel and Hotel Discounts
- Medical
- Dental
- Vision
- Life Insurance
- Long/Short Term
- Supplemental Insurance
- 401K with company match
- Tuition Reimbursement
- Professional Development Opportunities
- Competitive Compensation: Based on Experience