Product Documentation Intern Fall 2025

Position:                           Product Documentation Intern/Junior Technical Writer  

Employment Type:    Internship 

Work Schedule:          12-25 hours a week, during the hours of 8:00 a.m. – 5:00 p.m., Monday-Friday. (Dependent on school schedule) 

Employment Class:   Non-Exempt 

Supervisor:                      Product Documentation Manager 

Job Summary: 

This position will primarily assist the product documentation team in creating and updating all documentation, user manuals, and how-to guides.  You will collaborate with the team to learn about technical documentation and concepts and figure out how to simplify technical information into easy-to-understand text, graphics, and images that will be utilized by dealers and end customers.  This process will require a high level of organization and communication within the organization to meet this objective.  The successful candidate will have the opportunity to learn SurePoint Ag products from a technical perspective and portray that knowledge into professional technical publications.  SurePoint Ag Systems is known for manuals that are user friendly and contain pertinent information for the product line.   

Responsibilities: 

• Learn about technical documentation and concepts adopted by SurePoint Ag 
• Collaborate with development team and other departments to simplify technical information for end-users. 
• Edit and proofread all technical documents prior to submitting for review. 
• Assist in creating high-quality documentation, guides, manuals, and tutorials. 
• Review and update documentation when required. 
• Follow guidelines to efficiently create and organize operators and support documents. 
• Learn and become proficient on internal software systems (MS Suite, Content Management Software, graphic editor, XML editor, and other desktop publishing tools) 

Knowledge, Skills and Abilities Required: 

• Exceptional communication with co-workers and customers via phone, e-mail, interpersonal dialog, and Microsoft Office tools. 
• Exceptional writing, editing and fact checking.  The ability to distill complex subject matter in clear and concise written messaging.  
• Ability and desire to learn SurePoint Ag Systems’ software and system processes.   
• Ability and desire to learn SurePoint Ag Systems’ products and services.  
• Ability and desire to gain knowledge through experiential learning.  
• Problem-solver 
• Self-starter 
• Sharp proofreading skills and acute attention to detail. 
• Embrace a dynamic and constantly changing workplace.  

What makes you stand out: 

• Familiarity with currently used technical language, concepts, practices, and procedures. 
• Experience with 3D modeling software.  
• Curiosity to learn.  
• Pursuing a degree in Ag Communications, Agribusiness, Ag Tech Management, Engineering, Communication, Media, Marketing, or a related field 
• Prior industry experience preferred. 

Other Duties: 

The position will have other duties not specifically defined above that are essential for the overall success of SurePoint Ag.  

Being a member of the SurePoint Ag Team: 

In addition to the specific duties detailed above, you are expected to provide support and assistance in achieving the overall goals and objectives of SurePoint Ag through collaboration, teamwork, and communication.  

Location: 

This position will be located at the SurePoint Innovation Center Office in Manhattan, KS.