Deli Associate

Essential Job Functions:

• Promote trust and respect among associates.

• Create an environment that enables customers to feel welcome, important and appreciated by answering

questions regarding products sold within the department and throughout the store.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and

make suggestions about products.

• Slice deli meats and cheeses to customer’s requests using proper deli equipment.

• Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.

• Offer product samples to help customers discover new items or products for which they inquire about.

• Inform customers of deli/bakery/bistro specials.

• Provide customers with fresh products that they have ordered and the correct portion size (or as close as

possible to the amount ordered) to prevent shrink.

• Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.

• Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to

company guidelines.

• Prepare food to Company standards.

• Adequately prepare, package, label and inventory ingredients in merchandise.

• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.

• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Display a positive attitude.

• Stay current with present, future, seasonal and special ads.

• Adhere to all food safety regulations and guidelines.

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store

management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store

manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.