Engineer (Student Trainee)

Duties

The PMO provides program and acquisition management for the FAA infrastructure programs that transform, modernize and sustain the National Airspace System (NAS). The focus of the PMO is engineering, acquisition and second-level engineering software maintenance for the FAA 's automation systems. The goal is for the student trainee to become familiar with programs, projects and functions of the organization.

As a trainee, the incumbent performs a mixture of routine and somewhat complex engineering tasks under the general direction of a manager, project/program manager, team leader, or other more experienced employee. Assists manager and other employees in day-to-day operations. Responsibilities may include, assisting manager or more experienced engineers with the following:

• developing test outlines, approaches and procedures used for documenting test cases and collecting data
• developing and modifying code
• providing comments for engineering designs and reviews
• providing technical support activities for site support
• coding, configuring and implementing server/web-based software and tools to automate and provide metrics data
• investigating and implementing solutions to system, network and process issues
• answering help desk calls
• identifying, assessing and communicating software changes
• developing and executing system outreach activities
• migrating users from one system to another
• leverages academic model(s) and creative perspectives to suggest ideas and approaches for manager's consideration
• communicating information through technical reports, notes, telecons and briefings
Regularly coordinates with a manager and/or other more experienced employee to plan time, prioritize assignments, and use assigned resources to accomplish tasks.

Contacts are primarily internal to one organizational unit, with a manager, project/program manager, team leader, or more experienced employee to share basic information and to receive guidance. In some areas, may have limited contacts with external customers.

Established policies/procedures provide detailed guidance for almost all assignments, with little or no discretion. Receives detailed instructions from a manager, project/program manager, team leader, or more experienced employee.

Regularly refers problems and work issues to a manager, project/program manager, team leader, or more experienced employee for guidance.