Social Services Aide

The Health & Human Services Agency (HHSA) is currently seeking qualified candidates for: 
 

Social Services Aide
This position is for Public Health Services
Interviews will take place beginning the week of February 17, 2025.  Job offers for selected candidates will be made February 28, 2025.

The Health & Human Services Agency has current vacancies for Social Services Aides. Some positions require applicants to be fluent in the Spanish language.  

Social Services Aides are responsible for providing support services directly to customers and staff assigned to various programs within the County's Health and Human Services Agency (HHSA).  The position requires excellent customer service with duties such as interviewing, linking to community resources, translating, and data entry. Some positions may require technical work such as specimen collection and/ or directly observed therapy.

Additional duties include assisting clients and the public by explaining procedures and programs such as health principles, social services or advising on available resources to meet their needs; representing clients unable to represent themselves in obtaining community resources; and performing a variety of routine tasks to support staff.

Due to the fact that incumbents in the Social Services Aides classification assist clients in a variety of settings, they must be willing to travel throughout the County.

For a complete job description of Social Services Aide including examples of qualifying education and experience, essential duties, working conditions, etc., please click here.

To learn more about Public Health Services of the Health and Human Services Agency, see the Strategic Plan:  Public Health Services Strategic Plan—2023-24 and 2024-25.

The current vacancies are in Medical Care Services and Public Health Services. The list established from this recruitment may also be used to fill future vacancies in other HHSA departments.
 

IDEAL CANDIDATE
The ideal candidate will have excellent verbal and written communication skills, able to relate effectively to diverse cultures and recipients of social services, flexible in adapting to changes in priorities and operational needs, able to function autonomously with minimal direction, team oriented and work cooperatively with others, able to drive and transport clients throughout the San Diego region, computer literate with basic clerical skills such as typing and filing, and have basic math skills.  For Public Health Services, the ideal candidate will also be fluent in Spanish. The desired candidate will also have experience in social work or related experience with social issues or the homeless population.  

QUALIFYING EDUCATION AND EXPERIENCE 
Graduation from high school or equivalent, and six (6) months of full-time experience caring for, and helping social services or health services clients, patients, or other individuals within a hospital, school, institution, or community-based agency.

HIRING PROCESS AND TIMELINE
The timeline for this recruitment is outlined below. Please note that dates are approximate and are dependent upon the successful completion of each step of the process.

• Job Offer and Background Process begins: Shortly after the interviews.
• Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
• Anticipated Start Date: Start date will be based upon successful completion of background or other mutually agreed upon date.

If you are not selected for this interview process, you may have the opportunity to compete for future vacancies. 

The Department of Human Resources removes personally identifiable information from all recruitments.  This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age, and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
 
The most highly qualified candidates, based on the evaluation results, will be referred for an interview.  Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.
     
Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.

CONDITION OF EMPLOYMENT
As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process. 

EVALUATION 
Qualified applicants will be placed on a six (6) month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications.

Please ensure all information is complete and accurate as the responses you provide on the supplemental application will be reviewed using an automated evaluation system.  If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information provided is accurate and qualifying.

Note:  Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis.

As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.

Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
 
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
 

The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all. 

Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.

 
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset, and our customers are our number one priority.