Program Correspondence Analyst / Staff Services Analyst
Under the supervision of the Staff Services Manager (SSM) I, the Staff Services Analyst (SSA) is responsible for serving as the Licensing Program’s main point of contact for general and complex inquiries and issues related to licensing statutes, regulations, requirements, processes, and procedures. The incumbent also supports the program in an analytical and research role over program analysis, systems automation, and serves as a subject matter expert (SME) to BAR staff regarding the various functions within the Program.
Under the direction of the Staff Services Manager (SSM) I, the Associate Governmental Program Analyst (AGPA) is responsible for independently serving as the Licensing Program’s expert level point of contact for inquires related to licensure statutes, regulations, and requirements. The AGPA also supports the program in an analytical and research role over program analysis, systems automation, and serves as a subject matter expert (SME) to BAR staff regarding the various functions within the Program.
You will find additional information about the job in the Duty Statement.
Working Conditions
The incumbent works 40 hours per week in an office setting with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent must be able to frequently remain in a stationary position at a workstation throughout the day and must occasionally position themselves to perform a variety of tasks including retrieval of files.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Chereese Hinton
(279) 260-2421
chereese.hinton@dca.ca.gov