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Insurance Optimization Intern

AAA - The Auto Club Group
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---JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD--- 

Why Intern with the AAA The Auto Club Group (ACG) 

The ACG Internship Program aims to provide a rich, relevant, and rewarding experience for college students. The goal of the program is to provide interns the opportunity to connect, network, and grow as they work on department-specific projects and is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization.  

In this position with the AAA ACG Insurance Optimization team you will: 

  • Drive business results by collaboratively developing various dashboards that will provide greater transparency into the health and well-being of The Auto Club Group 
  • Broaden your knowledge and create meaningful connections by cross-collaborating among the many business lines of ACG in a wide range of auditing projects 

A DAY IN THE LIFE of an Insurance Optimization Intern 

ACG is seeking a motivated student to join our team as an Insurance Optimization Intern who will work with a small team to develop relevant dashboards that will highlight areas of strength as well as opportunity for various insurance optimization initiatives. 

  • Utilize Google Cloud Platform – Looker Studio to create various dashboards 
  • Perform quality audits across various product lines such as Auto, Home, Life, and Personal Umbrella Policies 
  • Assist with flowcharting audit samples that provide transparency into agent performance 
  • Support our Insurance Optimization Team with investigating trends within our Trailing Document audit process 
  • Generate new ideas and provide input towards the creation and utilization of Looker Studio Dashboards 

In this position, you will have the opportunity to: 

  • Expand your investigation and analysis techniques  
  • Develop strong project management skills through the development and presentation of dashboards that highlight audit processes and premium recovery opportunities  
  • Gain real-world experience in SQL, GCP Looker Studio, and insurance audit techniques  
  • Cross-collaborate and network among various business lines of ACG 

WE ARE LOOKING FOR CANDIDATES WHO 

Required Qualifications:  

Must be: 

  • Must be at least a junior currently enrolled in bachelor’s or master’s degree program in a related field (e.g., Business Administration, Data Science, Statistical Analysis, MIS, Finance, or related field), with a 3.0 GPA minimum 
  • Legally authorized to work in the U.S 

Must have:  

Skills: 

  • Strong interpersonal skills, communication skills (oral and written), organization skills, and strong situational adaptability  
  • Strong analytical and critical thinking skills 
  • Strong problem-solving skills and attention to detail 
  • Ability to work in a fast-paced, dynamic environment 
  • Ability to multi-task and appropriately prioritize tasks to ensure timely solutions to problems that meet business line goals 
  • Experience with PC software applications (e.g., Word, Excel, PowerPoint, Access, etc.)  
  • Proficiency in Excel and SQL 

Knowledge of: 

  • Basic math calculations to accurately perform various types of transactions 
  • Knowledge of statistical analysis techniques and data visualization tools 

Ability to: 

  • Learn the full range ACG products, services and functions to perform the responsibilities of assigned job 
  • Assist internal/external client in response to questions, requests and resolution of problems 
  • Review records, system files, reports, etc. to ensure correct information is reflected and/or assigned. 
  • Gather data and prepare/track reports 
  • Assist and/or develop reports/presentations/recommendations for management review 
  • Communicate effectively with others in a work environment and with the public 
  • Rotate within department/field location to cross-train on various business line functions  
  • Work independently and on teams 

Preferred Qualifications:  

  • Proficiency in programming languages such as Python, R, and/or Tableau 
  • Experience with GCP/Looker Studio and Salesforce 
  • Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices 
  • Be comfortable in an environment where responsibilities are broadly defined, resources are limited, and collaboration is critical to success 
  • Ability to provide good service to internal and/or external customers 

Supervisory Responsibilities:  

None 

Compensation and Time Commitment   

The Auto Club Group will provide compensation of $21.75/hour for 40 hours/week. The interns will be expected to report during the hours of 9:00am – 5:00pm (ET) Monday through Friday for the duration of the program’s twelve (12) weeks. The summer internship program runs from May 19th until August 8th, 2025.  

Work Environment  

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.