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Community Outreach Coordinator

Florida Department of Elder Affairs
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Mission Statement: To promote the well-being, safety, and independence of Florida’s elders, their families, and caregivers.

Vision Statement: For all Floridians to live well and age well.

 

We are seeking an enthusiastic individual with a desire to share our Agency’s mission to promote the well-being, safety, and independence of Florida's seniors, their families, and caregivers, and the vision for all Floridians to live well and age well.  If you have good judgment, a desire to enrich the lives of others, and share our mission and vision, please consider joining our team.

 

WHERE YOU WILL WORK:

The Department of Elder Affairs is in the Southwood Office complex in Tallahassee, Florida’s Capital City.  Lined with rolling hills, oak trees, and canopied roads Tallahassee combines traditional charm with a modern pace of life. Home to two major universities, Tallahassee has a vibrant art and music scene, stately gardens, as well as a vast number of nature trails for those who love the outdoors.  Tallahassee is a highly desirable location for both those seeking their first job and those ready to enter the next exciting chapter in their career. Also, with no state income tax, Florida is a great place to work regardless of where you are on the career ladder. For more information about Tallahassee, please visit:  https://www.talchamber.com/visit-tallahassee/.

 

BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

  • State Group Health Insurance Coverage;
  • $25,000 Life Insurance Policy (100% paid by employer);
  • Dental, vision, and other supplemental insurance options available;
  • Annual and Sick Leave benefits,
  • 10 paid holidays each year;
  • Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
  • Flexible Spending Accounts; and
  • Tuition waivers to attend State of Florida community colleges, colleges, and universities!

For a more complete list of benefits, click https://www.mybenefits.myflorida.com/.

 

DUTIES AND RESPONSIBILITIES:

This position is primarily responsible for community outreach and developing and coordinating planning and outreach strategies in compliance with sections 430.07 and 430.071, Florida Statutes, in the Office of Volunteer Community Service.  Serving as the Department liaison with Senior Centers statewide. This position acts as the contract manager for the Respite for Elders Living in Everyday Families (RELIEF) Program and may manage other contracts that are established and determined to  work within the scope of the OVCS, This position connects people in the broader community by connecting the public with Department volunteer opportunities including Hope - a Pathway to Purpose, Serving Health Insurance Needs of Elders (SHINE), the Long-Term Care Ombudsman Program (LTCOP), DOEA Senior Volunteer Program, and other volunteer programs. This position facilitates sponsorship agreements and cultivates relationships with businesses, individuals, and other community organizations. Duties and responsibilities include, but are not limited to, the following:

  • Ensuring Department information on Senior Centers is accurate, including information on the Department website. Develops a tool so that senior centers can update any relevant changes immediately for posting on the DOEA website.
  • Determining and compiling the following information regarding services needed by elderly persons:  an inventory of services currently provided; list of services not being provided; and list services not being provided, but which can be provided by older persons acting as volunteers. Identifying and building upon existing volunteer, intergenerational, and community service programs.  
  • Developing a comprehensive volunteer program promoting volunteer service by and for older persons, drawing on the strengths and skills of the state’s older population, and including an intergenerational component. Creating and updating a volunteer acknowledgment form for students and others to further intergenerational volunteer opportunities while developing relationships that promote intergenerational opportunities. The incumbent works closely with the Hope Volunteer Coordinator.
  • Identifying and promoting volunteer opportunities across the state that will encourage older people to volunteer, regardless of socioeconomic status. This volunteer service contributes to fighting social isolation in communities and ensures continued engagement as we age.
  • Encouraging contributions and grants through public and private sources to promote volunteer programs and senior center improvements. Encouraging contributions and grants through private, state, and federal sources to promote, implement, or evaluate other volunteer programs by or for older persons. This includes collaborating with the Department’s Bureau of Planning and Evaluation to identify grant opportunities as well as independently identifying grant opportunities.
  • Coordinating with the Department’s Bureau of Planning and Evaluation on the needs assessment report that is conducted every three to four years.
  • Participating in Senior Center meetings, workgroups, or other similar gatherings to advocate for all Department programs.
  • Promoting and participating in community and educational forums and representing the Department at public events as needed, including speaking engagements and presentations regarding Department programs.
  • Complete the Older Americans Act (OAA) Annual Volunteer Activity Report using the current reporting tools and guidelines for each Planning and Service Area (PSA). Uses the Volunteer Activity Report to create the Annual Volunteer Report to be distributed widely. This report should highlight the value of volunteers and how they contribute to their communities.
  • Facilitates the inventory and distribution of the volunteer year of service pins, volunteer appreciation certificates, and other recognition items to all the department's volunteer programs annually. Provides articles on volunteering in Aging Outlook, social media, and other publications.
  • Maintaining an up-to-date spreadsheet or database of the number of volunteers by region, maintaining volunteer activity logs, cultivating partnerships, and developing promotional materials.
  • Responding to correspondence in a timely and professional manner.
  • Other duties as assigned.

 

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

  • Possess strong written and oral communication skills, required for public speaking and report writing; uses correct grammar, punctuation, and spelling. Is detail oriented and able to enter data accurately into a computerized system. Able to navigate multiple computer screens, applications, and online research engines. Basic proficiency in Microsoft Windows Operating environments and Office Suite products to include Word, Excel, Outlook, PowerPoint, OneDrive, and SharePoint.
  • Ability to prepare clear, concise, and accurate records, reports, correspondence, and other documentation in a logical format within established timeframes.
  • Ability to demonstrate a professional and courteous demeanor.  Ability to establish and maintain cooperative working relationships with the public and staff.  Ability to work independently and with teams at the unit and agency where appropriate. 
  • Willing and able to make decisions and exercise sound judgment; to accept responsibility for one’s own actions and decisions; to adapt to changes in work assignments, procedures, and technology; and to be committed to improving individual performance.
  • Willing and able to follow written and oral directions and instructions from management and carry out the directives of persons with duly delegated authority.
  • Willing and able to resolve any differences with management in a constructive manner and accept and abide by management’s direction and decisions.
  • Possess strong project management abilities.
  • Ability to travel statewide.  Ability to lift and carry a laptop and associated documents and equipment for training (up to fifteen pounds).
  • Understand methods of data collection and analysis; have ability to organize data into logical format for presentation in reports, documents, and other written materials; utilize problem solving techniques; research, plan, organize, and coordinate work assignments.
  • Ability to understand and apply contract development processes and basic management principles and policies. Knowledge of federal and state laws, including policies, procedures and rules pertaining to the management, administration, and monitoring of contracts, and the procurement and purchasing of contracted services.
  • Ability to apply basic accounting principles. Ability to interpret auditing standards and principles. Ability to effectively provide technical assistance to contract providers. Ability to review, analyze, and evaluate financial data.
  • Ability to apply basic accounting principles. Ability to understand, interpret and apply laws, rules, regulations, policies and procedures.  Ability to interpret auditing standards and principles. Ability to review, analyze, and evaluate financial data. Ability to communicate effectively.  Ability to effectively provide technical assistance to contract providers.

 

REQUIREMENTS:

  • A bachelor’s degree from an accredited university or college, or equivalent work experience.
  • Florida Certified Contract Manager (FCCM).
  • Valid Florida Drivers’ License
  • Travel is required 15%-25%. Operates a motor vehicle. All applicable State and local driving laws and insurance regulations must be strictly adhered to in the operation of any vehicle while performing State business. Overnight travel may be required.

 

SPECIAL NOTES:

Preference will be given to the Department of Elder Affairs employees.

 

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

 

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

 

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

 

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."