GRAMA Specialist

The Utah Division of Child & Family Services (DCFS) Administrative Office is seeking a highly motivated individual with professional work experience in an office setting to fill a Government Records Access and Management (GRAMA) Specialist, Senior Assistant Caseworker position. Become part of a team of professionals working together to keep children safe and strengthen families in our communities!

Principal Duties

A GRAMA Specialist, Senior Assistant Caseworker, serves as a resource to the professional child welfare social work staff by: 

Receiving and processing numerous simultaneous requests for public records through the statewide Utah Government Records Access and Management Act (GRAMA) database, using the principles, theories, and practices of record management.

Assisting the division with formulating appropriate responses to requests.

Coordinating and assisting DCFS staff and management with responses to GRAMA requests and subpoenas.

Tracking time critical deadlines; making sure responses are sent within allotted timelines.

Prioritizing incoming inquiries, questions, and/or complaints for proper routing, researching, and response times.

Entering data into computerized systems and retrieving, correcting, or deleting previously entered data.

Maintaining case files.

Maintaining and/or creating files or record keeping systems; sorting, labeling, filing, and retrieving documents, or other materials.

Preparing and/or processing documents; reviewing for accuracy and completeness; updating information and/or evaluating against policy, etc.; comparing elements for consistency or logical relationships, etc.

Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency policy, rules, standards, guidelines, etc.

May assist professional staff or others with explaining, implementing, and following policies and procedures.

This position is eligible for telework options, up to three days per week. The State of Utah requires all employees to physically work inside Utah state boundaries. 

Starting Pay: $16.95 per hour

Qualifications

Proficiency working with Google Docs and Microsoft Office

Professional work experience with the State’s social welfare database system, SAFE

Professional work experience in an office setting

Adept at dealing with people in a manner which shows sensitivity, tact, and professionalism

Maintains strict confidentiality

Proficiency using Microsoft Word, Excel, and Adobe Pro to create and prepare documents

Communicates effectively, clearly, and concisely verbally and in writing

Great public relation skills

Attention given to small details for accuracy of information provided

Skills in typing and operating office equipment as required; skills in operating a computer and various software programs, including Microsoft Word and Google

Correct use of grammar, spelling, and punctuation 

Knowledgeable in using the principles, theories, and practices of records management

Preference

Preference may be given to candidates who have:

Previous GRAMA experience

Adobe Pro experience

At least two years of professional work experience in an office setting

A Records Officer certification from the State of Utah

Why You Should Join Our Team

Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities. Experience a sense of achievement for a job well done and enjoy work life balance! We offer great health benefits and retirement plans, generous paid time off, and a balanced work schedule to afford quality time spent with your family. Click here to see what makes working for the State of Utah awesome: Compensation & Benefits.

The Division

The mission of the Utah Division of Child and Family Services (DCFS) is to keep children safe from abuse and neglect through the strengthening of families. This is accomplished with individualized, trauma-informed, community-based services that are both safety-driven and family-driven, and the funding of domestic violence shelters and outreach services. Click here for more information about DCFS and the services they provide to communities.

Supplemental Information

Physical Requirements

Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

Working Conditions

Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of equipment, avoiding trips and falls, observing fire regulations, etc.