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Box Office Intern

Box Office Internship – Job Description

We are currently looking for a passionate and enthusiastic Box Office Intern to join our team at Hawai‘i Theatre. As a Box Office Interbn, you will often be the first point of contact for our patrons, and you'll play a key role in creating a welcoming and memorable experience for all visitors to the theatre.

Duties and Responsibilities:

  • Front of House (FOH) Support:
    • Provide friendly, efficient, and accurate customer service to both new and returning patrons.
    • Process and sell tickets through our ticketing system, both over the phone and in person.
    • Ensure accurate data entry for new and current member files.
    • Handle cash, credit card, and check transactions with care and accuracy.
    • Prepare mailing envelopes and assist with ticket-related mailings.
  • Customer Service Excellence:
    • Offer detailed information on upcoming events, shows, and general theatre operations.
    • Cultivate ongoing relationships with Theatre members, fostering a welcoming environment.
    • Ensure an exceptional experience for patrons, contributing to the overall success of the Theatre.
  • Administrative Support:
    • Follow Box Office and Theatre policies and procedures diligently.
    • Perform other duties as assigned by management to support daily operations.

Additional Internship Details:

  • This is an unpaid internship position.
  • Gain hands-on experience in the arts and theater industry while working alongside seasoned professionals.
  • Develop practical skills in marketing, communications, and business operations.
  • Enjoy comp tickets to Hawai‘i Theatre Presents shows.
  • Successful completion of the internship may open opportunities for further collaboration or an official position at Hawai‘i Theatre, depending on performance and available openings.