Box Office Intern
Box Office Internship – Job Description
We are currently looking for a passionate and enthusiastic Box Office Intern to join our team at Hawai‘i Theatre. As a Box Office Interbn, you will often be the first point of contact for our patrons, and you'll play a key role in creating a welcoming and memorable experience for all visitors to the theatre.
Duties and Responsibilities:
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Front of House (FOH) Support:
- Provide friendly, efficient, and accurate customer service to both new and returning patrons.
- Process and sell tickets through our ticketing system, both over the phone and in person.
- Ensure accurate data entry for new and current member files.
- Handle cash, credit card, and check transactions with care and accuracy.
- Prepare mailing envelopes and assist with ticket-related mailings.
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Customer Service Excellence:
- Offer detailed information on upcoming events, shows, and general theatre operations.
- Cultivate ongoing relationships with Theatre members, fostering a welcoming environment.
- Ensure an exceptional experience for patrons, contributing to the overall success of the Theatre.
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Administrative Support:
- Follow Box Office and Theatre policies and procedures diligently.
- Perform other duties as assigned by management to support daily operations.
Additional Internship Details:
- This is an unpaid internship position.
- Gain hands-on experience in the arts and theater industry while working alongside seasoned professionals.
- Develop practical skills in marketing, communications, and business operations.
- Enjoy comp tickets to Hawai‘i Theatre Presents shows.
- Successful completion of the internship may open opportunities for further collaboration or an official position at Hawai‘i Theatre, depending on performance and available openings.