Box Office Intern

Box Office Internship – Job Description

We are currently looking for a passionate and enthusiastic Box Office Intern to join our team at Hawai‘i Theatre. As a Box Office Interbn, you will often be the first point of contact for our patrons, and you'll play a key role in creating a welcoming and memorable experience for all visitors to the theatre.

Duties and Responsibilities:

• Front of House (FOH) Support:
  • Provide friendly, efficient, and accurate customer service to both new and returning patrons.
  • Process and sell tickets through our ticketing system, both over the phone and in person.
  • Ensure accurate data entry for new and current member files.
  • Handle cash, credit card, and check transactions with care and accuracy.
  • Prepare mailing envelopes and assist with ticket-related mailings.
• Customer Service Excellence:
  • Offer detailed information on upcoming events, shows, and general theatre operations.
  • Cultivate ongoing relationships with Theatre members, fostering a welcoming environment.
  • Ensure an exceptional experience for patrons, contributing to the overall success of the Theatre.
• Administrative Support:
  • Follow Box Office and Theatre policies and procedures diligently.
  • Perform other duties as assigned by management to support daily operations.

Additional Internship Details:

• This is an unpaid internship position.
• Gain hands-on experience in the arts and theater industry while working alongside seasoned professionals.
• Develop practical skills in marketing, communications, and business operations.
• Enjoy comp tickets to Hawai‘i Theatre Presents shows.
• Successful completion of the internship may open opportunities for further collaboration or an official position at Hawai‘i Theatre, depending on performance and available openings.