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Description

Duties & Responsibilities

Food Pantry Services

  • Ensure all deliveries and pick-ups are scheduled and executed on a timely basis.
  • Manage efficient and effective storage, labeling and rotation of all food pantry inventory.
  • Manage the food inventory to ensure adequate levels are maintained for ongoing pantry operations.
  • Schedule and conduct food distribution events in an efficient and timely manner.
  • Determine consumer eligibility, maintain consumer files on paper and electronically as required.
  • Effectively recruit, train, supervise and evaluate volunteers.
  • Work collaboratively with community partners to ensure that the program is adequately staffed for volunteers to help manage the day-to-day operations of the food pantry.
  • Supervise and coordinate food pantry volunteers.
  • Serve as liaison between community food banks and program.

Outreach

  • Conducts community outreach activities.
  • Recruits’ consumers, volunteers, and goods or services through community outreach.
  • Develop and network with community resources that enhance pantry activities and resources.

Human Resource Management

  • Maintains appropriate staffing according to regulatory body requirements.
  • Provides supervision, direction, and support to program staff.
  • Ensures orientation and training is provided to staff according to regulatory body requirements.
  • Provides on-going supervision to each staff under the incumbent’s supervision.
  • Conducts performance evaluations and/or improvement plans for all staff directly under his/her direct supervision.

Risk Management and Quality Assurance

  • Performs PQI functions as assigned by Supervisor.
  • Completes and submits timely and accurate Significant Incident Reports, CIP Reporting and any other required documentation as per Catholic Charities guidelines, state licensing requirements, and COA Standards.
  • Responsible for following up on all incidents reported timely and accurately.
  • Ensures monthly safety inspections and fire drills are conducted
  • Reconcile consumer data.
  • Submits Safety Checklist and Fire Drill forms to Risk Management within the specified time frame.
  • Monitors the compliance of safety and health precautions and monitors staff compliance according to all governing bodies’ policies and procedures.
  • Must be available to work beyond your regular schedule in crisis situations or if there is a declared agency emergency.

Additional Duties

  • Participates in all related trainings, in-services, and staff meetings as required by COA and funding /licensing sources.
  • Incumbent will comply with all policies, procedures, and requirements necessary to perform the functions of this position.
  • Performs other duties as assigned by supervisor.

Physical Demands

  • The work is usually sedentary, but may require long periods of standing, walking and/or bending and some light lifting.

 Educational & Experiential Requirements: 

  • Bachelor’s degree in health or social services or related field.
  • One year of supervisory experience in a social work or food pantry setting.
  • Bilingual in English/Spanish preferred.
  • ServeSafe Certification/Food Handler Card or ability to obtain within 90 days of hire.
  • Must have a valid Florida Driver’s License

Reporting to this position:

  • Administrative Assistant
  • Driver/Warehouse Worker
  • Warehouse/Food Pantry Worker
  • Volunteers