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Sales Engineer I

LT Security Inc. (LTS)
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POSITION OVERVIEW

The Sales Engineer I is the integral technical resource and point of contact for the Sales Department. The position is responsible for actively driving and managing the technology assessment stage of the sales process. They will be working in conjunction with the sales team as a key technical advisor and product advocate for our products, as well as providing proper product training to customers and other members of the sales team. The Field Sales Engineer serves as a key technical advocate, helping to articulate product features and technology to both technical and non-technical audiences.

ESSENTIAL JOB FUNCTIONS

  • Collaborate with sales team to understand each customer’s needs and requirements; help the sales team promote the sales of the products.
  • Assess customer equipment, system, and configuration needs and determine technical requirements to tailor to their specific needs.
  • Develop, present and come up with proposals for specific customer requirements for industry-specific solutions.
  • Plan and modify product configurations and present different solutions to better suit the customer requirements.
  • Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
  • Support the sales team with technical expertise and assist with installation and integration training.
  • Provide product training to sales team and customers regarding product and installation service from beginning to finish.
  • Diagnose problems with installed equipment; monitor problems regarding use, operations, and maintenance of the equipment.
  • Perform other duties as assigned.

ESSENTIAL REQUIREMENTS

  • Self-motivated with a proven track record in CCTV, computer network, and knowledge of technology.
  • Experiences and familiarity in surveillance, IP cameras, DVRs, electronics equipment and instrument-related industry a plus
  • Must be prepared for travel to customers up to 50% of the time.
  • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
  • Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive technical approaches.
  • Strong knowledge of core technical and solutions concepts.
  • Demonstrated strong abilities in project management
  • Ability to collaborate with cross-functional teams to attain business objectives.
  • Advanced level PC skills to include MS Office and MS Project.
  • 1+ years relevant experience in engineering and technical support

OTHER REQUIREMENTS

  • Domestic and/or International Travel may be required
  • Bend, lift, open and move product in weight

EDUCATION

  • A bachelor’s degree in engineering, or a technical background equivalent to a bachelor’s degree in engineering.

 

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance