Tourism Intern

Position Overview

The City of Wauwatosa is hiring for a Tourism Intern! The intern will work on projects for the Tourism Specialist to gain knowledge and experience required for career development in the tourism or marketing industries. This internship will provide the intern with first-hand experience in promoting the City of Wauwatosa as a tourism destination. This position is 10-15 hours per week and the rate of pay is $16.07/hour.

Essential Functions

• Assists with marketing and promotion of Wauwatosa through ad campaigns, special event planning and execution, and social media content development and management.
• Helps to manage the Discover Wauwatosa website for content and functionality.
• Receives, directs, and assists in resolving inquiries from citizens or visitors.
• Assists with copywriting of blog posts, social media, e-newsletters, itineraries, and website content.
• Communicates and works with Wauwatosa tourism partners to promote local businesses and drive economic impact.
• Maintains Wauwatosa tourism brand standards.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of duties.
• Completes other administrative duties as assigned.

Minimum Requirements

Education and Experience Requirements:

• Currently enrolled in an associate’s or bachelor’s degree program in marketing, communications/public relations/journalism, business administration, hospitality/event planning or another related field.
• Prior customer service work experience preferred.

Licenses, Certifications, and Other Requirements:

• Requires a valid Driver’s License.
• Must be available to work for 10-15 hours/week.

Minimum Knowledge, Skills, and Abilities Qualifications

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

• Interest in a career in the tourism industry and in local government.
• Must have excellent written and verbal communication skills and the ability to convey information in a positive manner.
• Customer service and interpersonal skills required.
• Proficiency with Microsoft Office software, specifically Word, Excel, and Outlook.
• Prior experience with Canva, website content management software, and database software preferred.
• Must have keen attention to detail, the ability to coordinate multiple tasks, and meet strict deadlines.
• Strong proofreading skills preferred.
• Strong knowledge of the community of Wauwatosa preferred.

Additional Information

Receives supervision from the Tourism Specialist