Criminal Information Technician II - DCFS State Office

The Division of Child and Family Services is looking for a dedicated person to work as a Criminal Information Technician II, to conduct initial and ongoing criminal and abuse background screenings for all applicants applying to be a kinship placement and/or who have direct access to children for varying purposes.

This position is open to telework options.   The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

Principal Duties

The Criminal Information Technician II:

Enters data into a computer system and retrieves, corrects, or deletes previously entered data.

Checks delegated email address, processes requests and questions accordingly.

Works with caseworkers, kinship workers, and applicants.

Conducts criminal and child abuse background screenings using specified programs, such as UCJIS, SAFE, and Courtlink.

Receives, processes, and responds to information requests from DCFS caseworkers.

Tracks and organizes requests using Google sheets and Google drive.

Prepares for and attends background screening review committee.

Searches and reviews fingerprint files manually.

Prepares and enters applications into the Office of  Background Processing DACS system.

Processes out of state child abuse registry checks.

Carries a caseload of background screening requests.

Other duties that relate to screening and finding kinship placements.

Performs required on call work on a rotation basis with the team.

• Maintains accurate records and logs.
• Ensures that agency and/or state records are properly classified, processed, and controlled.
• Writes or drafts correspondence, reports, documents, and/or other written materials.

Qualifications

These are the knowledge, skills, and abilities associated with this position:

understanding principles, practices, and procedures of an office environment

active listening, comprehending, and communicating effectively verbally and in writing in English

knowledge of administrative and clerical procedures and systems such as word processing, managing files and records

working efficiently and knowledgably in Google drive with Google documents / spreadsheets

organizing information in a clear and concise manner

using automated software applications

critical thinking, understanding research methods, techniques, and/or other sources of information

using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

making decisions or solving problems by using logic

working independently in a telework environment

working in a fast-paced environment

working with people in a manner which shows sensitivity, tact, and professionalism

maintaining confidentiality

Preference

Preference may be given to candidates who:

Have a minimum of 3 years’ experience conducting criminal background checks.

Are current employees of the State of Utah.

Why You Should Join Our Team

Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities. Experience a sense of achievement for a job well done and enjoy work/life balance! We offer great health benefits and retirement plans, generous paid time off, and a balanced work schedule to afford quality time spent with your family. Click here to see our Benefits.

The Agency

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.  For more information about DCFS go to Click Here. 

Supplemental Information

All DCFS job offers are contingent upon passing a Background Screening Application (BSA). Occasional in-state travel required.  

Must have a valid driver's license. May require you to use your personal vehicle to perform the duties of this position. All approved mileage driven by using a personal vehicle is reimbursable by State Finance. The reimbursement rate is determined by State Finance.  

Working conditions: Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work. 

Physical Requirements: Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.