Training Coordinator
Do you enjoy working in a fast-paced Remote Centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a Training Coordinator with experience in Customer Service and working with Vendors.
If so, the CDI may be the employer for you!
Under the general direction of the Training Manager (Staff Services Manager I), the associate governmental program analyst (AGPA) serves as one of the leads in processing training expenditure requests and invoices in order to help the department get training. They also serve as a back to other analysts on their team on scheduling trainings, working with vendors and managing the learning management system. They may on occasion assist with internal presentations or trainings.
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You will find additional information about the job in the Duty Statement.
Working Conditions
- The incumbent must be able to work in a high-rise building.
- The incumbent may telework in accordance with CDI's Telework Policy. Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Position Details
Job Code #: JC-458841
Position #(s): 413-191-5393-011
Working Title: Training Analyst
Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,855.00 - $7,327.00 A Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Special Requirements
Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
- Exam list eligibility - refer to exam link below.
- Transfer eligibility, if applicable, for current/former civil service employees
- Statement of Qualifications
- Resume
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/31/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Insurance
CDI Jobs Inquiries
Attn: Classifications & Consultation
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Insurance
CDI Jobs Inquiries
Classifications & Consultation
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Strong written and presentation skills.
- Excellent administrative skills.
- Exemplary internal customer service experience.
- Track record working with vendors on scheduling, invoices and other logistics.
- Understanding of adult learning and training design.
- Experience managing a learning management system or other electronic database.
- Above average comfortability with learning new systems.
Benefits
Flexible work hours
Remote work options
Medical Benefits - including health, dental, and vision insurance
Employee Wellness Program
Employee Assistance Program
On the Job Training
Career Services Program
Recognition Program
Paid Holidays and leave
Defined benefit retirement program
Savings Plus Program (401 (k), 457)
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Human Resources Contact:
Classification & Consultation Unit
(916) 492-3300
CDIJobInquiries@insurance.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Step 1 - If you have not taken the Associate Governmental Program Analyst examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.
Associate Governmental Program Analyst: AGPA Exam Bulletin
Step 2 - submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.
Statement of Qualifications
The Statement of Qualifications (SOQ) is required and must be included. The SOQ shall be typed in 12-point Arial font, no more than one (1) page in length, and address the following question(s):
1. This role will involve balancing administrative responsibilities related to training development and managing the department's Learning Management System. Describe a time when you had to manage multiple competing priorities within tight deadlines. Explain how you determined which tasks to prioritize, the strategies or tools you used to organize your workload, and the steps you took to ensure everything was completed successfully.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.