Administrative Support Specialist

Job Opportunity with the Florida Department of Elder Affairs (DOEA)

Mission Statement: To promote the well-being, safety, and independence of Florida’s elders, their families, and caregivers.
Vision Statement: For all Floridians to live well and age well.

Are you passionate about enriching the lives of others? Do you share our mission of promoting well-being, safety, and independence for Florida’s seniors and their caregivers? Join us at the Florida Department of Elder Affairs, where every day is an opportunity to make a difference in your community.

About the Role:
We are seeking a dedicated and detail-oriented Administrative Support Specialist to join our Comprehensive Assessment and Review for Long-Term Care Services (CARES) team. This position plays a critical role in supporting Florida’s elders, helping them maintain independence and age well in their communities.

Where You’ll Work:
You’ll be part of a collaborative environment at DOEA, working with state-wide Area Agencies on Aging and local service providers. Our mission is to empower seniors to live fulfilling lives in the comfort of their homes and communities.

Why Join the State of Florida?
As a State of Florida employee, you’ll enjoy:

• Health Coverage: Comprehensive State Group Health Insurance.
• Financial Security: $25,000 life insurance policy (100% employer-funded), retirement plan options with employer contributions, and Flexible Spending Accounts.
• Work-Life Balance: Paid annual and sick leave, 10 paid holidays, and tuition waivers for Florida public colleges and universities.
• Professional Growth: Training opportunities and support for your career development.
• For a full list of benefits, visit State of Florida Benefits.

What You’ll Do:
As an Administrative Support Specialist, you’ll:

• Accurately input and manage client information using the Client Information and Registration Tracking System (CIRTS).
• Coordinate staff schedules, respond to inquiries from care providers, and maintain client files.
• Prepare reports, correspondence, and technical documentation with precision.
• Ensure timely and organized mail handling, supply management, and travel form processing.
• Support disaster recovery efforts and participate in special projects as assigned.

Knowledge, Skills, and Abilities:
We’re looking for someone with:

• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).
• Strong organizational and analytical skills.
• The ability to collaborate in a team setting and maintain confidentiality.
• A professional and courteous demeanor.

Minimum Requirements:

• Associate’s degree or higher from an accredited institution with at least one year of professional secretarial or clerical experience; OR
• Three years of professional secretarial or clerical work experience; OR
• A combination of education and experience totaling three years, including at least one year of professional secretarial or clerical work.

Special Notes:
Preference will be given to current DOEA employees.

Background Check:
All candidates must successfully complete a Level 2 Criminal History Background Check.

How to Apply:
Submit your application online via the People First Website by 11:59 p.m. (EST) on the closing date. Early submission by 6:00 p.m. is encouraged to avoid technical issues.

For assistance with the application process, call the People First Service Center at 1-877-562-7287. Paper applications are not accepted.

The Florida Department of Elder Affairs is an older worker-friendly employer and encourages individuals aged 50+ to apply. Visit Silver Edition for more opportunities.

Make a difference every day. Join the Florida Department of Elder Affairs and help Florida’s seniors live well and age well.

Apply today!