Program Director

Position: Program Director                                        Annual Salary: $70,720-$74,880

40hrs: Mon-Fri 9a-5p (Flex schedule as needed. Hybrid work schedule available)

Program/Division: Home-Based Team (HBT)/Behavioral Health & Community Services

Location: Brockton, MA                     FLSA Status: Exempt

Supervision Exercised: Provide administrative oversight and clinical supervision to staff assigned to the Home-Based Team Program.

General Statement of Duties: The Program Director is a highly organized leader with the ability to multitask, who ensures that high fidelity services are provided to youth and families. The Program Director monitors budgets, marketing, training, payroll, program coverage, quality management, community relations, safety and supervision. The Program Director also works closely with the Vice President of Operations to develop new services and supportive activities for youth and families served.

Responsibilities:

1. Interview, hire, orient, and train new staff on all HBT policies and procedures.

2. Provide weekly supervision, facilitate monthly staff meetings, and Safety Drills.

3. Track and promote new referrals to the program, in collaboration with the Intake Coordinator.

4. Oversee CBHI services (IHT, TM) and DCF Support & Stabilization Services, including PSB-CBT.

5. Review all progress notes, treatment plans, safety plans, comprehensive assessments, and CANS for clinical integrity and content.

6. Develop and maintain collaborative relationships with community providers, DCF staff, MassHealth/MCEs, and commercial insurance companies.

7. Attend all required Utilization Reviews, Contract, and other required meetings as needed.

8. Participate in BH&CS’ Program Directors and other collaboration meetings.

9. Administer annual satisfaction surveys and monthly service delivery calls quality services.

10. Oversee program budgets and the tracking and reporting of billable service hours.

11. Ensure initial and on-going authorizations are completed on time by the Billing Administrator and manage billing challenges.

12. Monitor eHana records for accuracy and compliance with BAMSI’s and funders’ quality management policies and procedures.

13. Ensure timely submission of progress notes and all other documentation.

14. Track program census and staff availability for a more seamless and productive referral process.

15. Maintain a caseload of 1-2 youth and/or families (or maintain billable hours of 3-5 per week).

16. Participate in and manage the 24/7 on-call rotation system and triage response to client emergencies.

17. Universal/standard precautions must be utilized and training obtained in areas that constitute risk.

18. Perform other related work duties as needed or as assigned by supervisor or designee.

Qualifications:

• Master’s Degree in a social sciences field with independent licensure (LMFT, LICSW, LMHC, and LADAC) required.

• Three to five years of experience working with youth with Serious Emotional Disorders and their families required.

• Clinical supervisory experience.

• Experience working with clinical disorders and challenges such as PSTD, Anxiety, Mood, Depression, Addiction, and domestic violence.

• Experience collaborating/networking with state agencies (i.e. DMH, DCF, DYS)

• Knowledge of Wraparound framework, DCF Lead agency processes, and Children’s Behavioral Health Initiative (CBHI).

• Strong organizational, meeting facilitation, communication, and computer skills.

• Valid Mass driver’s license.