Customer Care

Customer Care:

Description: Providing support to insurance policyholders by answering questions about their coverage, handling policy changes, resolving billing issues, and generally ensuring customer satisfaction through various communication channels like phone, email, and online chat, all while adhering to company policies and regulations. 

Tasks: 

• Answering In bound calls
• Managing daily tasks through CRM
• Handling the office email
• Ensuring the office has supplies 

This position is in office 9a-5p.