IT Internship
The IT Internship will assist our Information Technology department. This internship is a hands-on experience in various areas of IT, including troubleshooting, systems support, network management, and software development.
Key Responsibilities
- Technical Support: Assist in troubleshooting hardware, software, and network issues.
- System Maintenance: Perform system backups, updates, and routine maintenance tasks.
- Installations: Assist in the installation of software and hardware for new or existing employees.
- Help Desk Support: Respond to IT-related queries and assist users with technical issues.
- Software Testing: Participate in software testing and bug reporting for in-house applications.
- Research & Development: Assist in researching new technologies and suggesting improvements to current systems.
Skills & Experience
- Basic Technical Knowledge – Familiarity with operating systems, understanding of common office software (e.g., Microsoft Office Suite, Google Workspace), and basic knowledge of hardware components (e.g., PCs, printers, servers).
- Troubleshooting & Problem Solving - Ability to follow troubleshooting procedures to resolve IT-related problems.
- Database Fundamentals - Basic understanding of databases (SQL or NoSQL).
- Time Management - Ability to handle multiple tasks and prioritize based on urgency.
- Teamwork - Willingness to collaborate with team members and support different departments.
Tools & Systems
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Software
- JIRA, Office 365, SQL, etc.
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Equipment
- Computer, phone, high-speed internet, and other standard office tools.
Education & Qualifications
- Earning a degree in Information Technology or related fields
Working Conditions
- Office-based position in a well-lit, climate-controlled environment.
- Hours are 8 AM to 5 PM, Monday through Friday in office.