Public Health Clinical Clerk

Salary

$16.91 - $25.37 Hourly

$35,181 - $52,772 Annually

This position is a Pay Band 40

Posting Details

Interviews are anticipated to be conducted within two weeks of closing date.

Public Health Division Southwest Region is comprised of eight counties and works to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Why does the job exist?

This position will provide first line customer service to the public and support clinical services for the Las Cruces Public Health Office and other health offices as needed. This position will serve as backup to Vital Records services.  Interviews are anticipated to be conducted within two weeks of closing date.

How does it get done?

This position will be responsible for:
- Scheduling clients, scanning and sorting medical records into Electronic Health Record (EHR), fee collection and documentation, taking messages for nurses and clinicians and appointment reminder calls.     
- Utilizing the Billing and Electronic Health Record (BEHR) system and the New Mexico State Immunization Information System (NMSIIS) data.
-  Provide Harm Reduction services and participate in outreach and Emergency Preparedness activities.
-  Assisting clinic staff in the clinic and performing certified lab testing.
-  Managing and processing office and medical supply orders.
- Serve as backup to Vital Records when needed. 
- Providing excellent customer service to both internal and external customers.

Who are the customers?

New Mexico demographic population.

Ideal Candidate

The ideal candidate has experience:
-  Providing excellent customer service skills.
-  Multitasking and addressing issues and concerns while maintaining a positive attitude.
-  Using an electronic medical records system to document clients information.
-  Fluent in both English and Spanish.

Minimum Qualification

High School diploma or equivalent and three (3) months experience in office administration andor customer service. Any combination of education from an accredited college or university in a related field andor direct experience in this occupation totaling three (3) months may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid Driver¿s License.  Must possess and maintain a current Defensive Driving course certificate from the State of New Mexico or must pass and receive Defensive Driving Course certification as a condition of continued employment.  Successful completion of Health Insurance Portability and Accountability Act (HIPPA) and successful completion of
Clinical Laboratory Improvements Act (CLIA) courses are required within sixty (60) days of employment and Blood-borne pathogen training within thirty (30) days of employment.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.  Lifting up to 50 pounds may be required.  Services are provided in a clinic with diverse population, many who do not speak the English language.  Monday through Friday, 8am-5pm.  Travel to satellite offices, meetings, training sessions, and special events with the occasional overnight stay is required.

Supplemental Information

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Agency Contact Information: Veronica Salazar (575) 528-5043. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.