Implementation Services Intern
Implementation Services Intern
Location - Hybrid: Charlotte, NC or New York City, NY
Intapp's DealCloud platform is the premier deal and relationship management solution for firms in the private capital markets. The Implementation Services Intern will work within an energetic professional services team and will be responsible for designing and configuring the Intapp DealCloud platform for our clients in response to their specific business requirements. The role is a mix of guided client-facing consultative work and behind the scenes platform design, configuration, data analysis, and data manipulation.
The Implementation Services Intern should demonstrate passion for and a desire to become skilled in four broad areas:
Technology: As a market-leading Software as a Service (SaaS) company, the Implementation Services Intern will be working with cutting-edge technology solutions. A strong interest in technology and passion for using technology to create value for our clients is a must.
Client-facing skills: The Implementation Services Intern will have the opportunity to communicate with clients, both virtually or via email. Strong written and verbal communication skills are required for success.
Private Capital Markets: In order to speak confidently and authoritatively to our clients, the Implementation Services Intern must be willing to be trained about private equity and investment banking front office business operations.
Data: Analyzing and understanding client data is an important factor that influences a client's system design; as such, the Implementation Services Intern must be eager to understand data relationships and the interplay between data and business requirements.
What you will do:
- Participate in virtual requirement gathering sessions with client teams
- Document client requirements
- Configure the Intapp DealCloud platform in response to requirements
- Analyze client legacy data sets to understand the impact of the data on system design
- Work with Microsoft Excel to map, collate, and normalize disparate data sets for import into Intapp DealCloud platform
- Provide consultative system design and industry best practice recommendations throughout an implementation
- Hold both clients and internal team members accountable to project timelines and budgets
- Manage multiple client implementations concurrently
- Comfortable with project management
What you will need:
- Organization, effective time management, and ability to multi-task
- Passion for delivering high quality outcomes
- Ability to work in a fast-paced environment
- Experience working as part of a team
- Ability to lead client meetings and communications
- Strong analytical and creative problem-solving abilities
- Comfortable with Microsoft Excel, familiarity with basic Excel functions
- Knowledge of database structure
- Ability to adapt to rapidly evolving situations
- Strong sense of personal responsibility and ownership over your work
- Willingness and love of learning new technology, new processes and procedures, and new business models
- Leadership experience is a plus!
What you will get:
- Mentorship within a team of SaaS (Software as a service) solution design experts
- Experience in data manipulation and analysis
- Opportunity to learn client-facing presentation skills in a real-world environment
- Collaboration within a project team executing project management best practices
- The experience of being part of a growing public enterprise software company
What to Expect:
Our Summer 2025 Internship Program begins June 2, 2025, and is projected to end between August 8th and 22nd, 2025.
Your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, and engaging events with other interns and company leadership.
Our internship is hybrid, and interns will be expected in the office at least 3 days a week to get the full experience of the Intapp culture and networking opportunities. We are not able to offer relocation or housing stipends.
Please visit Intapp Summer Internship to hear from our former interns about their internship experiences and check out Working at Intapp to learn more about what we value and why Intapp is a wonderful place to start your career!