Fan Services Intern
The Los Angeles Dodgers currently have a job opportunity for Fan Services Intern. Following you will find a brief description of the job and application process. For additional information, please contact the Emerging Talent Program at EmergingTalentProgram@ladodgers.com.
Title: Fan Services Intern
Department: Fan Services
Status: Intern (3-month program)
Location: Los Angeles, CA
Pay Rate: $17.28/hour + housing stipend
Posting Date: December 4, 2024
Deadline: January 12, 2025
*Interviews for our 2025 Internship positions will take place in March 2025
The Fan Services department creates, repairs, and maintains relationships with Dodger fans. The office team engages with fans via email, physical mail, phone calls, and texts while the game day team interacts with guests face to face to act as a bridge that connects them with all amenities and resources available at Dodger Stadium to enrich or troubleshoot their experience.
Duties/Responsibilities:
- Gameday responsibilities
- Curate goodie bags/envelopes for in-game deliveries and update calendar to reflect completed requests
- Prepare equipment for gameday
- Listen to and log Dodger Hotline/866-DODGERS voicemails, categorize and respond to fanfeedback emails
- Issue and inventory gameday fan/team member equipment and supplies
- Monitor and enforce quality control of FSR team
- Assist with fan ingress/directions,
- Visit and assist Fan Services Representatives in game
- Non gameday responsibilities
- Fulfilling certificate and digital fan pack requests
- Fulfilling mailed item requests
- Logging and reuniting lost and found items
- Completing data reports of fan engagement and gameday activities
- Other duties as assigned
Basic Requirements/Qualifications:
- Interest in fan engagement and customer service
- Possess excellent organizational. record keeping. and planning skills
- Proficiency with Microsoft Word, Excel, Outlook, and Canva
- Ability to lift to 25 pounds
- Exceptional attention to detail
- Must be a rising sophomore, junior or senior pursuing a bachelor's degree OR are currently enrolled in a graduate program at an accredited institution
- Must be available to live and work in Los Angeles or your assigned office location throughout the duration of your 3-month program during the summer months
- Unrestricted authorization to work in the United States
- Passionate about working for a professional sports team
- Proactive and out of the box thinking
Current Los Angeles Dodgers employees should apply via the internal job board in UKG by following these prompts:
MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW
LOS ANGELES DODGERS LLC is an equal opportunity employer.
LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. LOS ANGELES DODGERS LLC is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination.
LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act requires that LOS ANGELES DODGERS LLC obtain documentation from every individual who is employed, which verifies their identity and authorizes their right to work in the United States.
LOS ANGELES DODGERS LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, LOS ANGELES DODGERS LLC will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact pops@ladodgers.com.