Director of Banquet Operations

Are you a force for good? Does the opportunity to devote your talents to a cause much greater than yourself excite you? Arbor Day Foundation is a place you can do work that matters, with people who care, in an inspiring environment. As we say at the Foundation: life is short, love where you work.

As one of the world's largest conservation organizations, the Arbor Day Foundation inspires people to plant, nurture, and celebrate trees. We help others understand and use trees as a solution to global issues (like air quality, water quality, climate change, deforestation, poverty, and hunger) that are critical to survival.

Arbor Day Farm is the 260-acre property owned and operated by the Arbor Day Foundation where our mission comes to life.

You Have:

• Experience and passion. When it comes to providing world-class service to both internal and external guests, our ideal candidate has at least two years of experience leading events and banquets.
• Leadership skills. A proven ability to select, train, support, and develop supervisors and front-line staff.
• Technology aptitude. Broad and in-depth understanding of technology in a conference center capacity.
• Positive energy. A hands-on team player with a proven track record of translating ideas into effective action.
• Consistency. Ability to work a flexible schedule, as business levels require; including daytime, evenings, most weekends, and all major holidays.
• Attention to detail. Your ability to see how all of the small things matter when putting on large events.
• Outstanding communication skills. Whether it be written or verbal, this comes naturally to you.

You Will:

• Supervise. Establish training plans, engage team members, manage the budget, staffing, and inventory.
• Interpret. Review Banquet Event Orders (BEOs), attend and participate in weekly BEO meetings.
• Coordinate. Executing all special events including major holidays, on and off property. Facilitating transitions seamlessly.
• Build relationships. Work with all internal and external customers in a professional and courteous manner, creating and honoring relationships to encourage return visits
• Achieve. You work diligently to maintain positive guest satisfaction scores and continually improve processes.
• Inform. You stay on top of technology trends and create purchasing plans for constant improvement.
• Calculate. Ability to post all banquet/catering events checks/tickets immediately after each event.

Love Where You Work:

• We're in this together. A culture focused on kindness, collaboration, and the intrinsic shared purpose to do what's right. We pride ourselves on the culture we've built. We love it, and we know you will too.
• We care about your health. Competitive healthcare (health, dental, vision) coverage for you and your loved ones matched with a wellness incentives program.
• We invest in your future. Company paid short-term and long-term disability, life insurance, and 401k with company match.
• We want to stay connected. We’ll hook you up with a company laptop and phone.
• We'll round out the experience. We put our culture first, and we host events and experiences throughout the year to show that we care about you (and your family).