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This position provides data analytics and operational support to the Collection Services Bureau (CSB) staff and third-party collection vendors in alignment with legislative requirements. The primary duties of this position are as following: (1) oversight of data analysis programs and projects including related research, studies, surveys, statistical and trend analysis, and recommendations for data system parameters and thresholds; (2) business intelligence support (dashboards, scorecards, etc.) and reporting, including biannual reports to the legislature; and (3) service in the role of Data Steward with regard to Treasury and CSB interfaces, adherence to standards and procedures for the Treasury Data Governance Program, and liaison to the data warehouse. 

The employee in this position is a member of the Data Analytics and Governance team and, as such, participates in special projects, gives presentations, attends meetings on behalf of CSB, and works with peers and managers to resolve issues. This employee contributes to the continuous improvement of CSB by participating on committees as directed, tracking, and aligning Bureau metrics, and assisting in the development and implementation of strategic goals.

Education
Possession of a bachelor's degree in any major.

Experience 
No specific type or amount is required.