Lead Technical Architect

The Department of Health Services (DHS), Division of Enterprise Services (DES), Bureau of Information Technology Services, (BITS) is recruiting to fill a Lead Technical Architect.   

Who are we: DHS is one of the largest and most diverse state agencies in Wisconsin, with an annual budget of $15 billion and 6,700 employees. DHS oversees Medicaid, the single largest program in the state budget along with other health and social service programs, and is committed to protecting and promoting the health and safety of the people of Wisconsin.

What we offer: As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time. 
• Top rated health plan options starting at $42/month for single plans and $104/month for family plans, after 2 months of state service. 
• Premium pension plan with a 6.95% employer match in 2025. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!  
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements.
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.  

Where we are located: DHS is located at 1 West Wilson Street in the heart of downtown Madison. This position has the ability to work remotely up to 5 days per week but may be required to report to an office location on occasion to complete certain tasks. This position can be headquartered at one of our central or regional offices.

Position Summary

As the Lead Technical Architect, you will provide the technical architecture, innovation, direction, guidance, and consultation on DHS’s most complex information systems, and be responsible for the technical architecture and strategic road maps of DHS’s complex multi-platform systems including cloud services, on-premises infrastructure, and other 3rd party integrated core services. This position focuses on the technical architecture, high availability, and disaster recovery for DHS’s many technology resources and core platforms, and is responsible for monitoring core services and validating recovery processes. You will be the primary consultant and liaison to DHS’s programs, vendors, and Division of Enterprise Technology (DET) hosted services; and will:

• Work as part of a team providing IT operations support for DHS’s computing environments, working with the following technologies: Directory Services technologies, Microsoft Azure cloud services, server operating systems (e.g., Microsoft Windows servers and Linux), and web application technologies (e.g., Citrix, WebSphere, and .NET). 
• Serve as a Single Point of Contact (SPOC) providing, 24/7, third level on-call support and communicating complex technical subject matter with management, service providers, vendors, team members, and DHS customers. 
• Provide enterprise point-of-view and advise technical staff and management on architectural and design considerations. 

We are looking for someone with demonstrated skills in the architecture and design of Microsoft services in a hybrid cross-platform enterprise environment. Selected candidate will have proven skills in performing technical consultations to diverse partners and customers. Additionally, this person will need to provide high-level troubleshooting and system administration of our technologies. 

Salary Information

The starting salary is between $51.00 and $56.00 per hour (approximately between $106,000 and $116,500 per year), depending on qualifications, plus excellent benefits. 

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an IS Technical Services Consultant/Administrator and is in pay schedule and range 07-32. A 12-month probationary period is required.

Job Details

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

Employees must have access to secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided.  Remote work flexibility will be discussed in more detail during the interview process.

For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice. 

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Qualifications

Minimally qualified applicants will have all of the following:

• Experience leading the design and documentation of diverse technical architectures in a large organization.
• Experience collaborating with technical staff to architect and design new systems for on-premises and cloud services platforms. 
• Experience leading life cycle replacements for server operating system, software, applications, or infrastructure components.
• Experience leading and mentoring technical teams.

In addition, highly qualified applicants will also have one or more of the following:

• Experience working in an organization with multiple Directory Services technologies.
• Education or experience with IT security principles and frameworks such as those from NIST (National Institute of Standards and Technology) or CIS (Center for Internet Security).
• Experience with strategic planning.

Your letter of qualifications is limited to two (2) pages.  For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here. 

How To Apply

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or click “Register Now” to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

Helpful Information:  

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline. 
• You may want to save a copy of the job posting for referencing after the deadline. 
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above. 
• Please monitor your email for communications related this position. 
• Current or former permanent, classified, state employees must complete the online application process to be considered. 
• If viewing through an external site, please apply directly at Wisc.Jobs. 
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Jennie Hocker in Human Resources at Jennifer.hocker@dhs.wisconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. 

Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

Deadline to Apply

The deadline to apply is October 19th at 11:59pm.  Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm.  Late or incomplete applications will not be accepted.