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Information Specialist II - Planning & Zoning Department

We are filling two (2) vacancies. The successful candidates will provide customer service answering questions regarding how to apply for land use and onsite wastewater permits. Additional duties may include, but are not limited to, answering phones, responding to emails, assisting walk-in customers and regularly entering application data into Fast Track Government, the Department’s online permitting system.  

The salary range reflected above is the normal hiring range for 2025. The full salary range, including longevity pay, is $21.04 - $28.63 per hour. 

Distinguishing Features of Work:

An employee in this class performs a variety of process tasks and problem-solving activities that require discretion and factual judgments to appropriately apply established procedures, policies and practices to work situations.  Duties include explaining established departmental regulations, policies and procedures; and processing information gathered from varied sources to compile departmental records in accordance with established procedures requiring the employee to exercise some judgment to adapt and apply the appropriate procedures to a variety of normally recurring work situations. The work is performed under the direction of a designated lead worker or supervisory staff.  

Selection Process:

MINIMUM QUALIFICATIONS (Pass/Fail): 

  • Three (3) years full-time paid verifiable experience in a clerical support position.
  • Demonstrated ability to operate personal computer-based systems.
  • Proficiency, as defined by the Civil Service Commission, in operating word processing software.
  • Ability to type from clear copy at a rate of 40 w.p.m./net.

TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:

  • December 6, 2024 - Applicant screening will begin
  • Week of December 30, 2024 - Supplemental question scoring to be completed
  • Early January 2025 - Interviews to be conducted