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Wedding Event Specialist Assistant

City Barbeque
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Position Summary

Assisting the Wedding Event Specialist (WES) at City Barbeque who is responsible for sales development and coordination of all wedding sales events.  This position contributes to City Barbeque’s success by serving our catered guests at receptions and rehearsal dinners, handling wedding event inquiries, and order processing, to make those events as seamless as possible. The Wedding Event Specialist Assistant would support the WES in these objectives. 

The Wedding Event Specialist Assistant reports to the Regional Sales Director. 

Key Responsibilities 

GOALS/INITIATIVES

  • Support the WES in the planning and achievement of annual sales goals

BUSINESS OPPORTUNITIES

  • Represents City Barbeque at bridal shows and industry-related events to book Catering leads 
  • Conducts inquiries with potential guests on phone and live, answering questions, upselling products, and problem-solving Catering event questions
  • Assists with cold-calling venues and industry-related vendors to increase business referrals

 

PROCESS IMPROVEMENT

  • Represents company by conducting in-person tastings, with a strong understanding of our Catering systems and processes
  • Assists the WES to maintain records and follow-up information for individual leads, client quotes and confirmed orders, venues, and bridal shows

FINANCIAL ACUMEN

  • Partners with the Director, Business Development and Catering Operations Manager to manage Catering/off-premise P&L opportunities and other financial responsibilities that are affected by our wedding events

 

TEAM DEVELOPMENT

  • Attends weekly Operations meetings and maintain solid relationships with the Catering team
  • Instructs team on specific details leading to successful events for the client
  • Takes initiative to communicate appropriately in written and verbal form

Other duties as assigned

Required Skills and Experience

  • High school diploma or general education degree (GED) or higher required. 
  • Knowledge of Catering menus and City Barbeque Culture (Purpose/ Mission/ Values/ Guiding Behaviors)
  • Excellent communication skills, both internally and externally
  • Polished and professional demeanor and presentation skills, with great attention to detail
  • Ability to react immediately in a very fast-paced and exciting, dynamic environment
  • Proactive, with the ability to remain calm under pressure and to anticipate and support changes
  • Able to communicate concisely, completely, and accurately in verbal and written communication
  • Talented and passionate knowledge of food in restaurant & Catering industry 
  • Client-focused with excellent customer service
  • Represents themselves in a professional, hospitable manner to guests and staff members
  • Team player who wants to be part of a winning team
  • Strong computer skills, including Word and Excel
  • Proficient in word processing, spreadsheet software, and Monkey Media technology utilized in Catering
  • Must have weekend availability