Resolutions (Claims) Operations Intern

Are you interested in exploring the operational side of an in-house legal operations team? Do you want to learn how a multi-disciplinary operations team helps set the stage for claim and litigation management? Do you want to understand the stages of an insurance claim’s lifecycle and ways to improve service delivery for our educational institution members? Are you intrigued by the possibility of exploring how to harness data to improve how claim decisions are made?

UE provides liability insurance and risk management services to almost 1,600 members representing K-12 schools, colleges, and universities throughout the United States.  Our Resolutions Department partners with outside law firms to resolve claims and the Resolutions Operations team helps to ensure smooth workflow throughout the claim resolution process from a financial, technological and strategic planning perspective.

United Educators (UE) is now accepting applications for a 2025 summer intern in our Resolutions Operations Department. This year’s program will run from May 19, 2025 through August 2025.  The UE Summer Internship Program is designed to provide students with meaningful work experience within the insurance industry and provide UE with a diverse group of talented individuals for future long-term career opportunities. As a UE intern in the Resolutions Operations Department, you will support projects and operational activities for the Resolutions department including end-to-end department business process mapping, planning and preparation for technology projects, information security and data governance, claim quality assessment, best practices for vendor management and claim expense and outcome trend analysis.

If you are a motivated student looking for a unique opportunity to gain firsthand experience working with a company whose mission is to help educational institutions prepare for, respond to, and recover from adversity and risks, this Summer Internship Program may be for you. 

Qualifications: 

• Professional, adaptable, and congenial attitude
• Strong analytical, technical and problem-solving skills
• Ability to work collaboratively in a team environment and independently
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams, Sharepoint)
• Excellent verbal and written communication skills with strong customer service and interpersonal skills

Requirements:

• Recent graduate or current enrollment in Bachelor’s degree program
• Professional, adaptable and positive attitude
• Strong research, analytical and time management skills
• Interest in the insurance, legal and/or claim industries
• Excellent verbal and written communication skills
• Comfortable performing in a hybrid team environment working both independently and collaboratively

Benefits: 

• Competitive compensation 
• Commuter benefits
• Hybrid schedule - employees work in our office 2-3 days per week
• Work-life balance - like the service we provide to our members, we want our employees to feel assured, cared for, and enlightened
• Inclusive and supportive culture that embraces diverse ideas and opinions