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Position Type: Federal Work Study Only

Essential Duties and Responsibilities 

  • We are seeking a dedicated and detail-oriented individual to assist the Volunteer Income Tax Assistance (VITA) site coordinator during the 2025 tax season.
  • The assistant will play a critical role in supporting the daily operations of the VITA site. Responsibilities include scheduling appointments, managing client intake.
  • Ensuring compliance with program protocols, assisting with volunteer training and scheduling.
  • Addressing issues that arise during tax preparation.
  • Troubleshooting technical issues with tax preparation software or equipment.
  • Conducting quality reviews of completed tax returns to ensure accuracy and compliance with tax laws.
  • Maintaining accurate records of client interactions.
  • Complete tax returns, and volunteer hours.

Requirements

Minimum Qualifications:

  • The ideal candidate for the VITA Site Coordinator Assistant position must possess strong organizational and multitasking abilities.
  • Proficiency in computer systems, including the ability to quickly learn and use tax preparation software, is required.
  • A working knowledge of tax preparation or IRS guidelines is highly preferred.
  • A commitment to maintaining confidentiality and adhering to ethical standards is mandatory.
  • Prior experience with tax preparation or involvement in the VITA program is an advantage.

Knowledge, Skills, and Abilities:

  • Excellent communication and interpersonal skills are crucial for collaborating with volunteers and clients.

Anticipated Schedule: 

  • 8am to 4pm on Saturdays during Winter 2025

Licenses/Certifications

  • Job Contact: Rose Yang – (901) 647-1306 – yangfa1@udmercy.edu