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Mobile Medical Program Medical Assistant

Department of Public Health – Seattle & King County’s Mobile Medical team is hiring for a Medical Assistant who’ll be responsible for assisting health care providers in the Public Health Mobile Medical Program. The incumbent will work as a paraprofessional performing delegated patient care functions under the clinical direction of a Physician, Advanced Registered Nurse Practitioner (ARNP) or Registered Nurse and under the supervision of a site manager or Personal Health Services Supervisor (PHSS). Medical Assistants work collaboratively within a multi-disciplinary clinic team; perform administrative support duties; conduct education, and outreach activities; research various topics and information; and are expected to regularly adapt their role/tasks in order to maximize clinic efficiency and flow.

Additional duties vary depending on need but can include sexual and reproductive health; immunizations; phlebotomy; medication administration; intramuscular and subcutaneous injections; data entry into tracking system; medication inventory; lab QC; and clinical supply management (stocking, checking expiration dates, etc.).

This position covers work on all of our Mobile Medical Programs. All our clinics serve people experiencing homelessness with medical and mental health complexity and social vulnerability. The multidisciplinary teams may include public health physicians, ARNPs, Public Health Nurses, behavioral health specialists, interpreters, and admin staff. Our teams provide core, client-centered support to patients across our program.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

The typical schedule will be 0.8 FTE (32 hours weekly) and will vary and will depend upon the assigned clinic. Shifts may vary based on clinical coverage needed. Some evening hours will be required.

Work Location

This position will require travel to various sites across King County. The base location office is located in South Park at 7272 West Marginal Way South Seattle.

Job Duties

Provide vaccinations in community settings including tent encampments.
Assist primary care providers and nurses with patient care.
As directed by a Physician and/or Advanced Registered Nurse Practitioner, perform and process blood draws, administer medication and collect specimens.
Provide basic health care messages and education on a variety of health topics including healthcare maintenance and prevention topics including information regarding reproductive health, emergency contraception and pregnancy options, including abortion referral.
Monitor, request, stock, and clean routine clinic supplies; maintain safety and cleanliness of examination/ treatment rooms and laboratory areas. This may include some bending, lifting, reaching, stooping, and moving objects weighing 35 pounds without accommodation.
Interview and accurately record client's medical and social history, vital signs and lab results.
Assist with supply management including clinical supply stocking, checking expiration dates, etc.
As directed by a Physician and/or Advanced Registered Nurse Practitioner, phone in prescriptions to pharmacies, schedule follow-up appointments and refer patients for specialty and/or follow-up care as needed.
Utilize clinic practice management software to assist with scheduling, registering, and checking in patients for appointments.
Attend training and respond to emergency situations within the clinic supporting health care providers and emergency personnel.
Perform pre-visit planning activities, attend huddles.
Assist with procedures.
Administer vaccines and single dose medications via the following routes: oral, subcutaneous, intradermal, intramuscular, intranasal.
Perform phlebotomy. Perform CLIA waived lab tests.
Document in EPIC.
Perform monthly medication inventory and lab quality control procedures.

Experience, Qualifications, Knowledge, Skills

Our ideal candidate will demonstrate the following (Minimum):

Must have Medical Assistant Certification (C-MA) with Washington Department of Health.
Documentation of current Basic Life Support (BLS) CPR certification with AED training required at time of hire. CPR/AED Heartsaver courses do not meet this requirement.
Current valid Washington state driver’s license or ability to travel within the Seattle and King County region.

The most competitive applicants will have the following experiences and qualifications (Desired):

Experience working with high-risk populations impacted by substance use, mental illness, and homelessness.
Spanish speaking.
Experience with EPIC.
Work as a team player to collaborate and solve problems with clients and co-workers.
Ability to effectively engage and build rapport with clients.
Understanding of the laws governing health care; HIPAA and the handling confidential information with tact and discretion.
Willing to provide information and client education regarding reproductive health, emergency contraception and pregnancy options, including abortion referral.
Ability to set priorities, to make decisions within the scope of position; seek additional information where/when necessary; analyze and evaluate situations; identify problems and implement appropriate action/solutions.
Ability to successfully perform multiple tasks simultaneously, meet deadlines and work under strict time constraints on a regular basis.
Ability to effectively deal with change; able to be flexible and adaptable; able to gather information and try different ideas to make things work.
Relates well with diverse personality types; treats everyone fairly and equitably.
Able to work with a multi-disciplinary team that interacts with the public and community partners while delivering quality healthcare services to racially, ethnically and socio-economically diverse populations.
Ability to talk to others with ease; listen attentively; be receptive to what others have to say.
Must have good attendance history.
Desire to work with vulnerable populations who may be experiencing homelessness, mental illness, substance use disorder.

Working conditions

Work is conducted in a variety of locations including indoors in office, on a vehicle, and outdoors.
Travel throughout King County to various locations where unsheltered people are living is required.
Outreach work is conducted in uncontrolled outdoor environments and will require the employee to traverse over uneven surfaces and obstacles, ascend and descend slopes, and move through wooded areas without maintained trails while transporting gear weighing up to 35lbs.
The employee will frequently work in and around extreme heat and cold, precipitation, ambient smoke, loud noises, individuals who are distressed, intoxicated, or displaying unpleasant behavior, and potentially biohazardous material.
Must constantly perceive surroundings for and communicate with team about potential hazards under these conditions. Appropriate training and PPE will be provided.
Must be able to communicate clearly and quickly with team members and clients in English and be responsive to phone calls and messages throughout the day.
Must remain calm in adverse conditions and respond appropriately to emergency situations as they arise following established safety protocols.
Employee may be called upon to administer naloxone and / or provide BLS care to individuals in emergency situations, alone or as a member of a team.
Employee will be required to share responsibility for driving the outreach vehicle(s) up to 60 miles per day in all weather conditions.
The employee will also be required to move boxes, supplies, and packs weighing up to 35lbs between ground level and 5ft to load and unload outreach supplies.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

This position is open to all minimally qualified applicants.

Application Process

The following items are required to be considered for this vacancy:

NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Resume (Outlining relevant experience)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR.
The selected candidate must be able to pass a thorough background investigation and Pre-employment Physical, but findings may not necessarily disqualify an applicant for employment.
For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Union Membership

This position is represented by the PROTEC17 labor union.