Bilingual PSH/Permanent Supportive Housing Case Manager

About CCC:

Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.

SUMMARY: This position is responsible for providing comprehensive services to individuals experiencing chronic homelessness, and who may also be living with addictions and mental illness. The case manager collaborates with program participants to ensure long term housing stability and connections to community resources. Successful candidates are committed to ending homelessness and dedicated to CCC's mission of serving the most vulnerable in our community, including older adults, individuals with disabilities, LGBTQIA identifying individuals, and those traumatized by systemic inequities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide housing-focused case management to households participating in the services offered by Supportive Housing Program.

Prepares and maintains complete and accurate case files and case records.

Creates housing stabilization service plans collaboratively with program participants and ensures progress towards the participant’s housing and financial goals.

Coordinate services with appropriate community agencies to address housing barriers and complex needs of participants.

Assist participants with developing long-term permanent housing goals and strengthening community networks.

Coordinates with local social service agencies, health departments, and medical centers to ensure program participants are receiving services necessary to achieve personal goals.

Conducts annual assessments and re-certifications to ensure households meet eligibility criteria and are progressing on service plan goals.

Participates in staff trainings. May facilitate trainings to staff and volunteers, as assigned.

Assists in developing community partnerships and resources.

Collaborates with landlords and other housing liaisons to seek out cost effective rental opportunities for clients.

Negotiates with landlords and other housing liaisons to reduce fees and/or avoid evictions.

Ensures completion of appropriate safety inspections for client housing opportunities.

Refers clients to other services and programs as needed.

Enter all appropriate information into agency database in a timely manner.

Processes check requests for rental and utility assistance with the finance department according to funding guidelines and program requirements.

Creates and distributes all required reports in a timely manner and as directed by management.

Represents the Agency in the community and workplace in a professional and ethical manner.

Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.

Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.

Utilizes a basic knowledge of Microsoft Office applications.

EDUCATION and/or EXPERIENCE: Bachelor’s Degree required with two years of related experience or equivalent education and experience. Must have a valid drivers license 

Full-time Employee Benefits:

Retirement savings – After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That’s an 8% annual contribution to your retirement savings!

PTO – earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.

Holidays – Enjoy eleven paid holidays

Other paid leave at no cost to employees – bereavement, short-term disability, long-term disability, paid parental leave

Virginia Credit Union memberships

Employee Assistance program – Free services including five free confidential consultations with a mental health professional

Medical Insurance – a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Dental Insurance – a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Vision Insurance

Life insurance – paid by agency with option to purchase additional coverage

Other insurance benefits – flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources