Sales Engineer

Sales Engineer - Plymouth, Michigan
 

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Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, we specialize in developing customized solutions for Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. We are headquartered in Plymouth, Michigan, and maintain testing laboratories, manufacturing, and support facilities around the globe.

Established in 1935, we have been a family-owned company for generations, we treat our customers and employees as if they are part of our family. We set our employees up for success, as they are given constant opportunities to learn and develop new skills. As many of our team members have been with LINK for a generation or more, the LINK team is equipped with a wealth of knowledge, providing decades of hands-on experience and out-of-the-box thinking to OEM’s and suppliers everywhere.

We are looking for a talented Sales Engineer, who is responsible for supporting the technical and application aspects of the relationship with international offices as an efficient bidirectional conduit between international offices and internal resources. The Sales Engineer is responsible for providing sales proposals to international offices and customers and providing technical support throughout the sales process. 

Main Responsibilities:

• Respond promptly to inquiries and work closely with Technical Sales Manager, Engineering Department and Customer to perform technical clarifications and qualify opportunities.
• Understand each project’s technical requirements and identify challenge areas; translate customer requirements into meaningful design inputs.
• Work with the Proposal Engineering to provide equipment solutions to customer needs and develop a sales proposal by actively searching for optimized equipment design, validating cost information, and identifying technical compliance.
• Ensure an in-depth understanding of each opportunity, the company, decision-makers, and company’s buying process while working with the Director of Sales to set sales and product strategies to maximize success and revenue.
• Develop application expertise on the assigned product lines, and be responsible for application notes, technical write-ups, product presentations, etc.
• Ensure all sales orders are set up with technical clarity and accuracy, allowing Engineering and Manufacturing maximum opportunity for success.
• Monitor and report on competitive activities, including technology, products, etc., and provide feedback on customer and industry direction
• Support international sales teams by providing technical consultation, application knowledge, product training, etc.
• Manage customers’ requirements to translate them into design criteria by working with, engineering, manufacturing, and project management to achieve successful acceptance and high customer satisfaction.
• Establish productive, professional relationships with key personnel in assigned regions, including international offices, representatives, and customer accounts.
• Ensure work is performed in a safe manner using all available safety equipment.
• All other related duties as assigned.
• Possess mental faculties consistent with performing the minimum requirements of the job.
• Adhere and perform all duties aligned with the core values of the LINK Group organization, Can-Do Attitude, Courage, Commitment, Humility and Accountability.

Qualifications:

• Bachelor’s Degree in an Engineering, Mechanical, Electrical, or related field.
• Minimum of 1 year of experience in sales administration or related field.

Knowledge, Skills & Abilities:

• Identify complex problems and review related information to develop and evaluate options and implement solutions.
• Demonstrated experience being highly motivated and self-directed.
• Ability to set priorities and meet deadlines.
• Ability to work well in a Team environment.
• Hands-on problem solving and continuous improvement support.
• Strong Customer orientation.
• Strong verbal, written, and interpersonal communication skills.
• Strong independent organizational, and analytical skills.
• Strong attention to detail, accuracy, and quality.
• Strong Microsoft Office skills.

Physical Requirements: 

• Ability to walk.
• Ability to speak verbally and read in English.
• Ability to see with corrective lenses.
• Ability to hear.
• Ability to lift up to 20 pounds.
• Ability to bend, stoop, crouch, reach, hand-eye coordination, and manual dexterity.
• Ability to use a computer.
• Able to work evenings and/or weekends as required.
• Able to travel up to 10% domestically.

Hazards:

• Normal hazards related to working in an office environment.
• Normal hazards related to working in a manufacturing and testing environment.
• Normal hazards related to road and air travel.

LINK is an Equal Employment Opportunity Employer Minorities/Females/Veterans/Disabled. VEVRRA Federal Contractor.

LINK is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States.
Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-734-453-0800. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned.
Note to all Agencies / Direct Placement: LINK has a team of dedicated recruiters who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors only and on an as-needed basis. LINK has identified and finalized our list of preferred vendors and the review process has been closed. We do not accept resumes from recruiting agencies that are not a preferred vendor, have not been authorized or approved by Corporate Recruiting to partner on a position and have not signed LINK’s vendor agreement. Any resumes submitted from unapproved vendors will be considered unsolicited, and LINK will not be obligated to pay a referral fee.