Client Support Services Counselor

ChildNet Youth and Family Services is currently recruiting for a Client Support Services Counselor (CSSC) for our Behavioral Health Services program located in Long Beach, CA.

Behavioral Health Services (BHS) provides comprehensive mental health services, including individual/group therapy for at-risk children and their families. The Client Support Services Counselor (CSSC) will be assigned to serve high-risk youth and work within the community, coordinating services needed to meet the needs of clients and their families. The nature of our business requires the CSSC to be out in the community. The CSSC functions as a Rehabilitation Specialist, Child Family Specialist, and/or Therapeutic Behavior Specialist in providing behavior support and intervention within the WRAP/IFCCS/BHS programs to clients and their families. Work hours may start and end at various intervals throughout the day. The position requirements include a work schedule not consistent with 8 straight scheduled hours of working time. If a business-related call comes in when you are between work functions or between intervals of working time, an attempt should be made to return the call within 30 minutes.

Example Job Responsibilities:

• Maintain the ICPM (Intensive Core Practice Model) philosophy. This approach is a family-centered, strength-based, needs-driven collaborative planning and service delivery process servicing high-risk youth and their families.
• Coordinate and provide services to children and adolescents under the supervision of the Intensive Services Program Supervisor, or his/her designee. This will frequently involve one-to-one interaction with a specific client for extended periods.
• Provide in-home behavior management training to caregivers, as needed.
• Actively participate in the Child and Family Team (CFT) to develop a treatment plan for each client.
• Attend and participate in CFT, ICC, IEP, and other client-related meetings as part of the treatment implementation team.
• Work with the mental health practitioner and/or social worker of clients to ensure participation in the Coordinated Service Plan and/or Needs and Service Plan and to make referrals to appropriate community agencies based on assessments and treatment team recommendations.
• Prepare verbal reports regarding client’s participation and progress in the program; make written documentation of the same in the electronic record.
• Maintain contact notes and DMH billing documentation for each individual client.
• Attend DCFS/DMH meetings, provider meetings, and other community events as a representative of the agency.
• Complete required training as outlined by ChildNet and LA County DMH.
• Identify, report, and respond to extreme behavior, such as verbal aggression, biting, hitting, kicking, throwing items (e.g., food, objects, and/or bodily fluids), self-inflicted injuries, property damage, substance abuse, etc., in accordance with applicable local, state, and federal regulations and ChildNet policies and procedures.
• Attend mandatory in-service and facility/department meetings as required.
• Maintain availability for possible crisis intervention 24 hours a day/7 days a week.

Qualifications:

• Bachelor’s degree in a social science-related field (e.g., Social Work or Social Welfare, Marriage & Family Therapy, Child Psychology, Child Development, Counseling Psychology or Social Psychology, etc.); AND
• At least six months of experience working with emotionally disturbed children in institutional settings.
• Team player with the ability to cooperatively collaborate with colleagues in the organization.
• High level of interpersonal skills with demonstrated poise, tact, and diplomacy.
• Ability to communicate clearly and effectively in English, both verbally and in writing.
• Must have a reliable source of transportation.
• Bilingual proficiency in speaking, reading, writing, and understanding Spanish is preferred, but not required.

All offers of employment with ChildNet Youth and Family Services, Inc. are contingent upon a post-offer, pre-hire medical clearance with an occupational physical, tuberculosis screening, and a negative drug test. A criminal background clearance which consists of fingerprinting through the Dept. of Justice/FBI/Child Abuse Index Search is required. Underwriting requirements of this agency include keeping a valid California driver’s license, valid auto liability insurance on file, and maintaining a good driving record while employed.

EOE M/F/V/D

Hourly range; $23-$24

WHO WE ARE

ChildNet Youth & Family Services, a nonprofit corporation headquartered in Long Beach, CA. We provide Counseling, Education, Foster Care and In-Home Services to at-risk children. ChildNet has been at the forefront of providing innovative and quality care to thousands of children and their families for almost 55 years.

OUR MISSION

To provide safe homes, education and counseling to vulnerable children and families.

OUR EMPLOYEES

Are a diverse group of professionals who create a culture of caring with our clients and within the organization.

WHAT WE OFFER

Medical, Dental, Vision, Life, Flexible Spending Accounts, a 403b Retirement including eligibility of a discretionary employer contribution after 2 years of service, Tuition Reimbursement, Career Advancement Opportunities, Supportive Team Environment, Referral Bonus Program, Employee Recognition, along with generous sick, vacation and holiday time. ChildNet offers a hybrid work policy; eligibility is determined by business and program needs.

WE MAKE A DIFFERENCE! COME AND MAKE A DIFFERENCE WITH US!